Front Desk data entry

Zara Vayman

Hornell, NY / 917-***-**** /**********@*****.***

Dependable and motivated business student showcasing a blend of business management and strong interpersonal skills. Reliable and creative creativity with a robust work ethic. Exhibits exceptional detail orientation, critical thinking, and analytical capabilities. Bilingual in English and Russian. Proven interpersonal abilities include effective communication, empathy, conflict resolution, team collaboration, leadership, adaptability, problem-solving, and a global mindset.

Education

Coursera

IBM Generative AI Fundamentals Specialization In progress

IBM AI Product Manager Professional Certificate In progress

Touro University, New York School of Career & Applied Studies (NYSCAS)

Bachelor of Science in Business Management and Finance January 2024

Experience

Front Desk Reception November 2019- May 2022

21 Century Radiology, Kalon Dermatology and Ocean Radiology Brooklyn, NY

Managed front desk operations, including efficient handling of phone calls and scheduling of appointments, enhancing office accessibility and client satisfaction.

Organized and maintained essential paperwork, such as referrals, insurance information, and authorizations, ensuring accuracy and compliance with healthcare regulations.

Executed computer administration duties, streamlining digital records management and operational efficiency.

Coordinated the faxing of reports to doctors, facilitating timely communication and patient care coordination.

Oversaw patient registration processes, improving patient experience and data accuracy.

Handled payment collection, contributing to the financial health of the practice.

Maintained inventory of supplies, ensuring availability of necessary materials for office operations.

Front Desk February 2016 – November 2019

News International Group Inc. (Remote)

Managed various computer administration tasks, enhancing office efficiency and digital organization.

Scheduled appointments, optimizing office operations and patient experience.

Filed paperwork and patient files, maintaining high standards of data management and confidentiality.

Answered phone calls, providing exceptional customer service and communication.

Secretary November 2015 – January 2016

Tax Target Group LLC, Brooklyn, NY 11235

Performed comprehensive front desk duties, enhancing office efficiency and client service:

Executed photocopying, faxing, and mailing of documents, supporting daily administrative tasks.

Conducted data entry and maintained a dual filing system, ensuring accurate record-keeping of both digital and hard copies.

Managed email correspondence, ensuring timely and effective communication with clients and partners.

Handled inbound and outbound calls, including transferring calls to appropriate departments, showcasing strong communication skills.

Composed and conducted follow-up phone calls to confirm appointments, improving client engagement and service reliability.

Scheduled appointments for bookkeepers and accountants, optimizing organizational workflow and professional schedules.

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