Data Entry Customer Service

Amber Hillis

************@*****.***

***** ** **** **. ******, MI 49076

Ph. 517-***-****

OBJECTIVE

Obtain a permanent position that utilizes my skills and knowledge that will assist in achieving company goals. EDUCATION

Kellogg Community College, Battle Creek, MI

Associate of Arts Degree 2001

Honor Communication and Highest Honor Dean’s list

Extensive computer training

Central Michigan University

Pre Law; including philosophy, physiology, commination, advance mathematics, fine arts, and computers

Everest Online University

Paralegal Bachelor Program

EMPLOYMENT HISTORY

Beacon Specialized Living December 2022 - Presents Direct support professional

Provide quality care in a safe and healthy setting free from harm while upholding the rights of all residents. Cook meals as necessary for residents based upon food specifications and diets. Transport residents and attend appointments, advocate, and obtain necessary documentation, when needed. Assist with supervision of residents doing their laundry and complete facility laundry as needed. Administer medications to residents as needed. Document all medical information and daily care.

Freelance September 2012- December 2022

Market research

Gather market research information for many different companies like Headway and Apex solution. Some of the companies that I evaluated ranged from one of the top 3 car companies to big box store and fast food chains. I would evaluate customer service, speed, and overall performance just to list a few things. I would then summit a detailed report. Some time for other companies I would just gather option surveys from clients’ consumers. I work independently and had to meet set deadlines.

UPS Nov. 2018 -Jan. 2019

Helpper

Assist driver during the busy holiday season

TAI June 4, 2017 - April 2018

Shipping Coordinator

Responsible for monitor incoming and outgoing shipments through various methods to determine and ensure timely inbound and outbound deliveries. Responsible to generate appropriate shipping documents and labels and delivery orders. Resolves and/or assists in resolving customer inquiries and/or complaints through appropriate method. Communicates with management as to customer requests, needs, concerns or complaints. Provides JDE problem-solving & troubleshooting support for staff, which includes training support for new staff members.

APEX November 2017 –December 2017

Appliance Delivery

Help deliver appliances for Best Buy during peak season . UPS November 2016 –December 2016

Preload

Load trucks based on order and move up to 150 pounds by self, also sort and organize packages in trucks

Drivers Helper November 2016 –December 2016

Assist UPS driver during peak season. Also, required to learn new equipment in one day every year.

WSI January 2016-June 2016

Data Entry

All true temp jobs mostly involving data entry, some at bus station, EPI, and other daily jobs. All jobs involving following direction, acquiring new skills and learning new tasks quickly. UPS November 2015- December, 24 2015

Drivers Helper

Assist UPS driver during peak season. Load trucks in exact orders to be delivered.

. Onstaff June 2012- August 2012

Shipping clerk

Work in the shipping office of an auto part manufacture at temporary position creating bill of waiting, ASN, data entry, and creating customs paperwork. I assisted in many other jobs including double check and attaching packing slips.

Westaff October 2010 –July 2011

Receiving clerk

Work on the main receiving dock at Sparrow hospital as a receiving clerk. I received packages in through the Lawson computer system and also to over the lab duties including bar coding. I was required to work independently, and as part of a team. I work with the public but was always required to be self directed in daily activities. I also, was required to complete all tasks and solving all situation that came up about before leaving work for the day. I help with Pixas and in medical records.

The County Journal March 2010 – December 2010

News paper delivery person

Organize and deliver papers on a timely basis weekly. Wal-Mart DC 6043 November 2003 – January 2007

Shipping and receiving

Scanned and labeled freight and completed paper work for accurate and efficient shipping and receiving of inbound and outbound freight: Input received freight, Labeling freight, Distributing freight in-house and to ship, Operating many types of power equipment, Risk control, Operating voice interactive system, Computer enter, Palletizing freight, Shipping non-conveyable, Sorted and organized freight, Order filled by label and department, and input of data as related to logistics.

Employment Group January 2003 – September 2003

Office worker and light industrial

Input paper application into computer to obtain a paperless system: data entry, filing, file scanning, sorting, shredding, and separating.

H&M Trucking May 1998 – October 2002

Office Manager

Handled all word processing and typing. Entered data for reports and maintained computerized information. Helped plan and organize company functions. Answered the telephone and represented the company in a professional and businesslike manner: handled all Microsoft office programs, entered data for reports, handled all other computerized information, maintained filing system, answered the telephone, and even fill in for general labor when short of staff. SPECIAL SKILLS

Excellent Organization

Excell

Self motivated

Strong Customer Relations Skills

Computer Proficiency

Data Entry

Microsoft Office

Many computer programs

Typing

Exceptional Communication

Power equipment

Cook

Welding

BLS /CPR

REFERENCES

References will be provided upon request.

Contact this candidate