Customer Service Pharmacy Technician
Resume:
Kelly Pressley
**** ***** **** ******, ** *****
****************@*****.***
Ability Summary
** + years customer service experience
Motivated and skilled at meeting customer needs with expert customer service
Worked effectively with diverse team to accomplish daily objectives and goals
Overcame customer objections using persuasion techniques and product knowledge
Excellent computer and time management skills
Employment History
Remote leasing specialist
Mainstreet Renewal leasing company 04/2022 - 11/2022
Functioned as a virtual on-demand leasing agent
Provided assistance to lessee with filling out leases, helping them pick the house that best fits their family, assistance with federal help programs to help pay rent, put in work orders for any repairs needed in the house, answered calls with any questions.
Remote Independent Contractor
Live Ops Greenwood, SC 11/2021 – 4/2022
Functioned as a virtual on-demand agent
Provided support for client operations
Greeted and actively engaged customers to determine needs
Provided technical assistance to customers and upsold products
Resolved customer issues in a timely manner
Bartender
American Legion Post 27 Gallipolis, OH 8/2010 - 4/2018
Trained and supervised bar staff to deliver exceptional customer service
Maintained aesthetic bar appearance through continuous cleaning and organization
Operated POS systems, entered orders, accepted, and processed payments
Engaged customers with warm conversation to encourage repeat business
Stocked service stations, removed trays, maintained clean work area
Complied consistently with strict sanitation standards
Pharmacy Technician Trainee
CVS Pharmacy Gallipolis, OH 3/2011 – 8/2013
Met customer needs with fast and knowledgeable pharmacy support
Customer Service Rep
Parmar Gallipolis, OH 4/2010 – 5/ 2011
Assisted customers by active listening and finding solutions to problems
Resolved customer service and billing complaints
Monitored and authorized entrance and departure of employees and visitors
Answered alarms and investigated disturbances
Education
Buckeye Hills Career Center Rio Grande, OH Phlebotomy
Greenwood High School Greenwood, SC Diploma
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