Customer Service High School
Resume:
Rylee Down
Missoula, MT *****
*********************@*****.***
Currently enrolled at Willard Alternative High School Work Experience
Taco Time Crew Member
Taco Time-Missoula, MT
June 2024 to August 2024
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
• Prepared food items according to established recipes and portion sizes, maintaining high quality standards
• Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
• Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
• Adhered to company policies regarding food handling, storage, preparation, and presentation at all times
Front of House Team Member
Popeye's Restaurants-Missoula, MT
May 2024 to July 2024
• Provided exceptional customer service to ensure a positive dining experience for guests
• Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
• Collaborated with kitchen staff to ensure timely delivery of food orders and resolve any customer concerns or issues
• Maintained cleanliness and organization of the front-of-house area, including tables, chairs, menus, and condiments
• Responded promptly to guest inquiries or complaints, resolving issues in a professional manner to ensure guest satisfaction
• Upsold menu items and promoted additional services such as desserts or specialty drinks to increase revenue per table
Babysitter
Missoula, MT
March 2022 to February 2024
I babysat for the same family, my neighbors, up until they moved. I handled a fast paced environment consistently while remaining calm.
Education
High School
Sentinel High School - 901 South Ave W
August 2023 to Present
Skills
• Organizational skills
• Time Management
• Basic math
• English
• Communication skills
• Food handling
• Babysitting
• Food Preparation
• Restaurant experience
• POS
• Pet care
• Animal care
Languages
• English - Fluent
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