Business Analyst Intelligence

SUMMARY

Experienced Senior Business Analyst with over 8 years of expertise in data visualization, business intelligence, and advanced analytics. Proven track record in transforming complex data into actionable insights for companies such as Bloom Energy, Unacademy, and Byjus. Proficient in Tableau, Power BI, SQL, Python, and cloud platforms (AWS, Azure). Adept at leading projects, improving processes, and coordinating across multiple levels and regions to deliver high-quality, data-driven decisions.

WORK EXPERIENCE

Collaborated with Managed Service Provider (MSP) analysts to oversee performance and provide SME support. Designed and developed dashboards and reports using Tableau Online. Conducted data modeling and merging with Tableau custom SQL for comprehensive analysis. Published dashboards to Tableau Server, configured scheduling, data refresh, and security settings. Trained users on Tableau functionalities and managed performance issues related to the data warehouse layer. Monitored and updated Tableau dashboards, proactively troubleshooting data-related issues to ensure accuracy and reliability.

Senior Data Analyst - Bloom Energy Jan 2023 - June 2024 Category Lead - Unacademy

Analyzed large datasets using SQL and other tools to draw actionable business insights and support strategic decision- making.

Ensured seamless workflow synchronization and constant revenue growth through targeted promotions and new processes.

Led major analytical projects, presenting data-driven insights to the PMO to support product development and marketing strategies.

Coordinated KPI measurement and data stewardship across various levels and regions. Mar 2020 - Dec 2022

Senior Associate - Byjus

Worked as an individual contributor in the UPSC CSE team. Analyzed customer queries to assist leadership in identifying and addressing gaps. Generated data insights from complex datasets to make key decisions and support strategic initiatives. Jul 2018 - Dec 2020

DEEPAK JHA

Bengaluru, India

+918********* *************@*****.*** linkedin.com/in/deepak-jha-807a236 SQL Data Analysis Project

Project: Customer Segmentation and Sales Analysis

Utilized SQL to analyze customer data from a retail company, identifying key segments based on purchasing behavior and demographic information.

Created complex SQL queries to extract, clean, and analyze data from multiple tables. Developed insightful reports and dashboards to present findings to the marketing team. Enabled the company to target high-value customer segments, resulting in a 15% increase in sales. Python Data Analytics Project

Project: Predictive Analytics for Customer Churn

Used Python to develop a predictive model to identify potential customer churn for a subscription-based service. Implemented data preprocessing techniques using Pandas and NumPy. Built and trained machine learning models using Scikit-Learn. Deployed a logistic regression model that achieved 85% accuracy in predicting churn, helping the company take proactive measures to retain customers.

PROJECTS

Quality Engineer - Shree khodiyar Fab. and Tech. (Contract) Handling the Indian Defense project for Indian Gov. Building nuclear submarine section

Inspecting the grade of welding as per the company standard Managing workforce to ensure timely completion of job Design evaluation and project managemen

Aug 2016 - Dec 2018

EDUCATION

Narsee Monjee Institute of Management Studies

Jan 2020 - Jan 2022 Master’s Degree in Business Administration Alliance University

Jan 2012 - Jan 2016 Bachelor’s of Technology in AeroSpace Collaborated with regional stakeholders to understand and translate business needs into data visualization and data requirements.

Designed UI wireframes and end-to-end architecture for dashboards, ensuring data accuracy and integrity. Developed key modules in Tableau, Power BI, and Qliksens with a focus on performance and user experience. Built and managed a team of data visualization specialists, providing training and mentorship. Executed projects following Agile scrum methodology, managing product backlogs, sprint prioritization, and reviews.

Effectively communicated complex data insights to executive audiences, driving informed decision-making. Contributed to the design and development of data visualization strategies, frameworks, and reusable components.

The Fundamentals of Digital Marketing - Google (May 2023 - Apr 2033) Google Analytics Academy - Google (May 2022 - May 2026) Data Visualization: Empowering Business with Effective Insights - Tata Group Introduction to Data Studio - Google (Aug 2023 - Dec 2030) Communicating For Influence - Tuck School of Business at Dartmouth (Jan 2024 - Dec 2034) Communicating Persuasively & Building Trust - Stanford University Graduate School of Business (Jan 2024 - Dec 2034)

KEY RESPONSIBILITIES AND ACHIEVEMENTS

CERTIFICATIONS

Data Visualization: Tableau, Power BI, D3

Data Engineering: SQL, EMR, NoSQL Databases

Programming: Python, R

Cloud Platforms: AWS, Azure

Big Data Platforms: Databricks, Snowflake

Other Tools: Git, Agile Scrum Methodology, CI/CD Pipelines Soft Skills: Analysis, Statistical Model Building, Market Research, SQL Querying, Communication, Problem- solving

TECHNICAL SKILLS

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