Mortgage Loan Processor
Resume:
SHAENE COX
********@*****.***
PROFESSIONAL SUMMARY
I have strong management and client service experience. Acknowledged for excellent customer service, attention to detail and processing abilities.
EXPERIENCE
Caregiver/Almost Family 2/2024 - Current
Assist clients with day-to-day tasks such as meal planning, grocery shopping, cooking healthy meals, bathing, dressing and housekeeping duties.
Guest Services/Heartfelt House 4/2023 - Current
Check in guests. Maintain cleanliness and orderliness of the House. Assist guests with food and laundry needs.
Mortgage Industry Employment History/Experience
Mortgage Loan Officer/Premier Mortgage Resources 10/2022 - 4/1/2024
Handled all aspects of loan origination, pre-underwriting, and processing. Skilled at managing processing applications for Federal Housing Administration, Veterans Affairs and Conventional loans. Sourced new clients through telemarketing, realtor relationships and direct sales. Maintained continual contact with clients to walk them through the loan process.
Loan Coordinator/Guaranteed Rate 10/2020 - 06/2022
Mortgage Loan Processor/Premier Mortgage Resources 03/2020 - 10/2020
Disclosure Specialist/Pentagon Federal Credit Union 8/2017 - 9/2019
Mortgage Loan Processor/Pentagon Federal Credit Union 3/2013 – 8/2017
Mortgage Loan Processor/Loan Coordinator - Duties
Process and gather information required by current and changing regulations to a decision on loan application. Requested additional information and data by phone, fax, and email to place into file for underwriter review. Continual contact with applicant regarding status of application. Exhibit proper time management for each stage of a loan to meet purchase or refinance deadlines and company standards. Coordinate closing documents with funding department and closing company.
Disclosure Specialist - Duties
Completed requests from Processors and MLA/MLO's for changes of circumstance on applications. Changed requested products on applications and sent updated Loan Estimate, additional disclosures to applicants based on requests and compliance with TRID and other regulations. Review appraisals and marking approved for application or sending requests for change of circumstance depending on low appraisal or need for final inspection. Processing and separating documents from customers and ingesting into Nautilus for review by processor.
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