Technical Support Data Entry
Resume:
WORK
EXPERIENCE
Purok * Green Valley
Communal, Buhangin,
Davao City, Davao 8000
************@*****.*** /
*****.***********@*****.***
(Alt)
Bachelor of Science in Information
Technology - GRADUATE
Assumption College of
Davao
Philippine Women's
College of Davao
Gentle Shepherd School
of Davao
Program Installation
Customer Relation Management
Data Entry
Proficient in Microsoft Office
Basic Video Editing
Email Management
Canva
Calendar Scheduling
Project management
Inventory control and analysis
Invoicing
Web scraping
CLYDE
CARZANO
Result-driven Information Technology graduate with a diverse background in technical support, remote customer coordination, project assistance, and warehouse operations. Proven success as a Technical Support Representative, adept at addressing customer inquiries on device installation and troubleshooting via phone, email, and chat. Experienced Email Coordinator skilled in managing customer inquiries related to delivery, scheduling appointments, and processing refunds. As an Assistant Project Coordinator, I have effectively supported project managers in operational and administrative tasks. Warehouse Technician with a keen focus on inventory management, order fulfillment, and maintaining an organized warehouse. Seeking a role where my practical skills and commitment to detail contribute to operational excellence and client satisfaction.
Highschool
Diploma (2011-2012)
J.P, Cabaguio Ave,
Agdao, Davao City,
Davao del Sur
Elementary Education
(2007- 2008)
4JGJ+9M7, Buhangin,
Davao City, Davao del Sur
Tertiary (2022- 2023)
University Avenue
Juna Subdivision
Matina, Davao City
Philippines
CONTACT INFO
OBJECTIVE
Assistant Project Manager
Real Internet Sales
EMAIL COORDINATOR
ResolvedCX
Manage inventory, fulfill orders, and maintain organized warehouse. Receive and inspect materials, operate equipment, and document transactions accurately. Attention to detail, safety, and communication essential Responsible for answering various email inquiries from customers regarding the delivery and shipping details of their purchased items Scheduling appointments between clients and clinicians, processing refunds and discounts, tracking prescriptions, assign and reassigning clinicians to a number of clients.
TECHNICAL SUPPORT REPRESENTATIVE
Synnex-Concentrix Davao
Answer phone calls, emails, and chats from customers regarding the installation, troubleshooting, and inquiries regarding their devices. EDUCATION
Jaron Construction and Supplies - OJT
Warehouse Technician
Assist in organizing project activities, ensuring alignment with project goals and timelines. Maintain accurate project documentation, including plans, schedules, and progress reports. Facilitate clear communication within the project team and stakeholders, ensuring everyone is informed about project developments. Track project tasks and milestones to ensure timely completion and adherence to project plans. Identify potential risks and assist in developing mitigation strategies to minimize project disruptions. Collaborate with team members to address challenges, provide support, and foster a positive project environment. Work with the Project Manager to ensure that project deliverables meet quality standards and fulfill client requirements.
SKILLS
Operations Manager
jargonconstructionandsuppl0
***@*****.***
***************@*****.***
Engr. Felmar Abonales
REFERENCE
Project Manager
**********@*****.***
amhiebranzuela@northpointem
anagement.com
Amhie Branzuela
Age
Weight
Height
Status
Date of birth
Birth Place
28
132.28 lbs
172.72 cm
Single
July 13, 1995
Argao, Cebu
PERSONAL
INFORMATION
Contact this candidate