Quality Control Human Resources

HANI HAZA AL-OMARI

Phone: 804-***-****

Email address: ***.**********@*****.***

Address: *** ******** ******* ******** **. 22324

PROFILE SUMMARY

Highly motivated and goal-oriented professional with progressive experience optimizing productivity, efficiency, and service quality across various environments. I have extensive experience in this field and feel that this experience would prove to be a good fit for the position you are offering. Talented, and hardworking MILITARY OFFICER is skilled in developing and teaching leadership curriculum to future Army officers, and participating in forecasting, budgeting, manpower allocation, and resource distribution, maintenance, and inspection of Army equipment, participating in production and quality control, and acting as a liaison with higher headquarters. Adept at leveraging superior analytical thinking skills to prioritize tasks, identify technical issues, and provide timely resolutions. Possess incomparable communications abilities to convey innovative ideas to a diverse audience of varying technical expertise. Strong work ethic and commitment to compliance with professional codes, regulations, and policies. EDUCATION

AMMAN ARAB UNIVERSITY 2005-2009

Amman-Jordan

BSN-Business Administration

HASHEMITE UNIVERSITY 2010-2013

Zarqa-Jordan

MSN-Peace Studies and Conflict Resolution

PROFESSIONAL WORK EXPERIENCE

TEACHING/LECTURE, Jordanian Armed Forces 2015

Developing curricula and course material that can be used across a number of platforms.

Collaborating with other academics and lecturers to improve teaching methods and expand knowledge base.

Attending and participating in meetings, conferences, and other events in and outside of the institution.

Participating in training opportunities and initiatives at the institution.

Providing support to Solders and other colleagues.

Staying current by reading widely and producing published work in the field. Peace Conflict Resolution, Civilian Protection, United Nations 2010-2014

Mutual agreement to address the issue and find some resolution.

An effort to understand the perspective and concerns of the opposing individual or group.

Identifying changes in attitude, behavior, and approaches to work by both sides that will lessen negative feelings. Recognizing triggers to episodes of conflict.

Interventions by third parties such as human resources representatives or higher-level managers to mediate.

Intelligence officer- Middle East Civilian Protection 2008- 2014

Identifying threats and providing recommendations on fighting crimes.

Developing assessments using available information.

Collaborating with international, national, state, and local contacts in the intelligence and law enforcement communities.

Using your knowledge and understanding of the language, culture, and history of specific regions to fight threats.

Creating battlefield reports and analyzing and reviewing any developments in enemy positions.

Updating data to ensure information stays up-to-date. MILITARY EXPERIENCE- humanitarian, mediation, led negotiations, Military instructor, resolution specialist 1995-2014

Providing members with accurate and appropriate information to answer questions, troubleshoot issues, and resolve member complaints.

Responding to service inquiries regarding existing deposit accounts, ATM and debit cards, consumer loans, and eCommerce applications.

Contributing written materials and course content for exercises to NADL training and content to PowerPoint presentations as subject matter expert.

Processing Medicaid and Medicare claim that pend for various hold reasons to assist in the final determination of claim disposition.

Analyzing, troubleshooting, and resolving complex software, hardware, and networking issues for small and large business owners.

Focusing on proficiency in following Medicaid guidelines.

Ensuring compliance with applicable legal and regulatory requirements including HIPAA and other state and/or regional requirements.

Answering general questions, generating outgoing communications, updating policy information, and registering new customers online.

OMG Pizza, Business Acumen Owner 2015 to present

Ensuring incoming staff complies with company policy.

Training staff to follow restaurant procedures, Maintaining safety and food quality standards.

Keeping customers happy and handling complaints.

Organizing schedules, keeping track of employees’ hours, Recording payroll data.

Ordering food, linens, gloves, and other supplies while staying within budget limitations. SKILLS

- Logistics - Unit Personnel

- Procedures - Human Resources

- Military Personnel - Clearance

- Combat - Training Programs

- Platoon - Professional Development

- Emergency Relief - Military Operations

- Support Operations - Certified mediator

- Organization And leadership - Rotc

CORE COMPETENCE

Leadership skills to manage and motivate soldiers.

Excellent verbal communication skills.

Ability to build relationships, recruit high Caliber Talent, and influence selection decisions.

Thinking and reasoning skills for making quick decisions.

Persistence and determination.

Patience and the ability to remain calm in stressful situations.

Concentration skills and fast reactions.

WORKSHOPS & LICENSURE

- Psychological warfare workshop.

- Jordanian peacekeepers.

- License of the international Computer Driving ICDL.

- International observers to settle conflicts workshops. Languages

Arabic (native).

English (fluent).

Contact this candidate