Medical Assistant Customer Service
Resume:
Tycrease Cromer
** ****** ****** ******** **** MI,48203
586-***-**** • **************@*****.***
Objective
To secure a challenging position in a reputable organization while expanding my learning, knowledge, and skills while making a significant contribution to the success of the company. Skills
Empathy, Persuasive Speaking Skills, Adaptability, Self-Control, Patience, Effective Listening, Time Management, 70 wpm, Sale’s, Medical Technology skills, Administrative Skills, Medical Terminology. WORK EXPERIENCE
Hagerty Insurance Agency
Automotive Enthusiast Advisor
● Invoice and collect payment from customers, Maintain customer records and enter data into computer databases, Managed large amounts of incoming calls and Email’s, Using knowledge of our products and services to sell or provide in-depth information, Account Updates. Medical Assistant
Henry Ford Hospital
● Provided COVID-19 Vaccine, Wound care and changing dressings, Preparing patients for examinations, Collecting and preparing laboratory specimens, Coding and filling out insurance forms, Answering telephones, Scheduling appointments, Updating and filing patient medical records.
Customer Service Representative
Unemployment Insurance Agency
● Ensure claims are not fraudulent, Create reports detailing the events related to the claim, Resolving issues and troubleshooting technical problems, Handling customer complaints, Inbound and Outbound calling, Managed large amounts of incoming phone calls, Processed claims, payments and transactions.
Sales Representative
Prosper Loan Agency
● Maintain records of customer contacts, persuade customers to buy or use company products and or services, managed large amount of Outbound calling, Product selling, Manages financial transactions, Provides outstanding customer service Education
● G.E.D 06/2010
● Patient Care Technician: Certification
● Medical Assistant Program: (Completed 200 Hr. Externship) -North Clinic P.C. 2013,
● Medication Technician: Certification
● Spanish: Certification
Contact this candidate