Back Office Assistant

Tania Valdez

805-***-**** Santa Barbara, CA ***********@*****.***

Objective

Workplace professional with over a decade of office administrative experience, outgoing, reliable and resourceful. Skilled in both Front and Back office settings, takes initiative and excellent at working in a fast paced environment. Seeking long-term employment where I can be an Integral team member.

Highlight of Skills and Abilities

Administrative Office Professional Computer Literate Conversational Spanish Problem Solver

Medical Front and Back Office Experience Customer/Client Relations Appointment Scheduling

Teen Challenge Program Leader, Advocate and Mentor Database Management Reliable

Professional Experience

Dr. Anna Szymkowiak 11/22 – 05/23

Dental Office Assistant Santa Barbara, CA

Schedule and confirm patient diagnostic appointments, procedures and consultations

Interview patients to obtain medical information and complete medical history

Explain treatment procedures, medication, and physician instructions to patients

Prepare treatment rooms for patient examinations, kept rooms sanitary, neat and tidy

Assist medical staff with various dental procedures (fillings, extractions, molds)

Answered phones, confirmed appointments, took messages and directed calls to appropriate staff

Transmitted correspondence or medical records by mail, email or fax

Followed all safe handling procedures and sterilized instruments in preparation of various procedures

Operated office machines such as copiers, scanners, fax machine and multi-line phone system

Maintained and updated filing system – ensured patient records were up to date

Verbally acknowledged by patients for my kind and calming manner

H & H Roofing 01/05 – 01/09

Receptionist Santa Barbara, CA

Confirmed appointments, communicated with clients and updated database

Inventory Management: restocked supplies and submitted purchase orders to maintain supply

Provided clerical support to all staff – copied, filed, schedule management and mail distribution

Utilized my hard working abilities to ensure all staff felt supported and appreciated

Robert O’Brien, MD 09/98 – 09/01

Medical Assistant – Front and Back Office Santa Barbara, CA

Performed EKG, Venipuncture, Injections, CPR, First Aid and assisted with Surgical Procedures

Scheduled patient appointments and placed reminder/confirmation calls – managed calendar

Documented patient medical information, case histories and insurance details and processed payments

Supported providers in outpatient medical office by coordinating administrative operations

Education

Santa Barbara City College Certified Medical Assistant 1998

Dos Pueblos High School High School Diploma 1996

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