Regional Manager Continuous Improvement

Chidiebele Angel Ike (Miss)

Address: Hall *, Brookshore Residence, Carsana, Gwarimpa, Abuja, Nigeria.

Mobile: +234 806-***-****

Email: *******.*******@*****.***

Profile Summary

Dynamic and results-oriented Regional Manager with 4 years of experience in leading sales teams, driving business growth, and

achieving operational excellence within a diverse geographic region. Proven track record of exceeding sales targets, expanding

market presence, and maximizing revenue generation across multiple locations. Skilled in strategic planning, sales management,

and customer relationship management, with a deep understanding of market dynamics, competitor analysis, and industry trends.

Adept at building and motivating high-performing teams, fostering a culture of collaboration, and delivering exceptional customer

service. Strong analytical, communication, and leadership skills, with a commitment to driving continuous improvement and achieving

organizational goals. Passionate about driving business success and creating value for stakeholders in a fast-paced and competitive

environment.

Career History

• 2020 - Date Ang Angik Global Company Ltd, 19B Yahinda Street, Wuse 2, Abuja, Nigeria Regional Manager

• 2018 - 2020 Friesland Campaina Wamco Nigeria Plc, Onitsha, Nigeria Head, Stores and Inventory Services

• 2014 - 2016 University of NigeriaTeaching Hospital, Ituku, Ozalla, Enugu State, Nigeria Executive Officer

Professional Experience

Regional Manager Ang Angik Global Company Ltd, 19B Yahinda Street, Wuse 2, Abuja, Nigeria (2020 – Date)

Role Objective:

The role objective of a Regional Manager is to oversee and manage the operations, sales, and growth initiatives within a designated

geographic region.

Key Responsibilities:

• Develop and implement strategic plans to achieve sales targets, market expansion, and revenue growth within the designated

region.

• Identify market trends, customer needs, and competitive opportunities to inform strategic decision-making and resource

allocation.

• Lead and motivate a team of sales professionals to meet or exceed sales targets and performance objectives.

• Develop and maintain relationships with key clients, partners, and stakeholders to drive new business opportunities and maximize

revenue generation.

• Provide oversight and guidance to ensure operational efficiency, productivity, and compliance with company policies and

procedures across all locations within the region.

• Monitor and analyze key performance indicators (KPIs), operational metrics, and financial performance to identify areas for

improvement and implement corrective actions.

• Provide coaching, mentoring, and performance feedback to empower employees to achieve their goals and maximize their

potential.

• Develop and manage the regional budget, revenue forecasts, and expense controls to achieve financial targets and objectives.

• Coordinate with corporate headquarters, senior management, and other regional managers to align strategies, share best

practices, and leverage resources effectively.

• Foster effective communication, collaboration, and teamwork among regional staff, departments, and cross-functional teams to

achieve common goals and objectives.

• Monitor financial performance, analyze variances, and implement cost-saving measures to optimize profitability and return on

investment.

Achievements:

• Exceeded sales targets by 20% for three consecutive quarters, resulting in a significant increase in regional revenue.

• Implemented a new customer relationship management (CRM) system, improving sales efficiency and customer engagement.

• Negotiated strategic partnerships with key clients, resulting in a 30% increase in market share within the region.

• Led a team restructuring initiative, resulting in improved employee morale, productivity, and retention rates.

• Implemented cost-saving measures that reduced operational expenses by 15%, resulting in increased profitability within the

region.

Head, Stores and Inventory Services Friesland Campaina Wamco Nigeria Plc, Onitsha, Nigeria (2018 – 2020)

Role Objective:

To oversee and manage all aspects of inventory control and management within a retail or warehouse environment.

Key Responsibilities and Achievements:

• Efficiently manage all aspects of inventory, including receiving, storing, organizing, and tracking merchandise or materials to

ensure accurate stock levels and availability.

• Develop and implement strategies to optimize inventory levels, minimize excess stock, reduce shrinkage, and improve inventory

turnover ratios to meet customer demand while maximizing profitability.

• Coordinate with procurement teams or suppliers to ensure timely replenishment of inventory, monitoring stock levels, and

forecasting future demand to prevent stockouts or overstock situations.

• Implement robust inventory control measures, such as cycle counting, stock audits, and inventory reconciliation processes, to

maintain high levels of accuracy and integrity in inventory records.

• Supervise warehouse operations, including receiving, storage, picking, packing, and shipping processes, to ensure efficient

workflow, safety compliance, and optimal utilization of space and resources.

• Lead and mentor a team of storekeepers, inventory clerks, or warehouse staff, providing guidance, training, and support to

ensure team effectiveness, productivity, and adherence to operational standards.

• Continuously evaluate and improve inventory management processes, systems, and procedures to enhance efficiency, accuracy,

and cost-effectiveness, leveraging technology and best practices.

• Build and maintain strong relationships with suppliers and vendors, negotiating favourable terms, monitoring performance

metrics, and resolving issues promptly to ensure timely delivery and quality of goods.

• Ensure compliance with relevant regulations, standards, and safety protocols governing inventory management, storage,

handling, and transportation, mitigating risks, and ensuring a safe working environment.

• Generate regular reports and analytics on inventory levels, turnover rates, stock movements, and other key performance

indicators (KPIs), providing insights and recommendations to support decision-making and strategic planning.

• Collaborate with sales and customer service teams to fulfill customer orders accurately and efficiently, addressing inquiries,

resolving issues, and maintaining high levels of customer satisfaction.

• Identify opportunities to reduce costs and improve operational efficiency in inventory management, such as minimizing stock

holding costs, optimizing warehouse layout, or negotiating favorable pricing with suppliers.

Executive Officer University of Nigeria Teaching Hospital (Sept 2014 – 2016)

Role Objective:

To provide strategic leadership, operational oversight, and administrative direction to ensure the effective and efficient functioning of

the hospital.

Key Responsibilities and Achievements:

• Ability to lead and inspire teams towards achieving organizational goals, fostering a culture of collaboration, innovation, and

excellence.

• Develop and implement strategic plans in alignment with the hospital's mission, vision, and goals.

• Identify growth opportunities, assess market trends, and formulate strategies to enhance the hospital's competitive position.

• Oversee budgetary planning, financial forecasting, and financial performance analysis.

• Ensure efficient allocation of resources, cost control measures, and revenue enhancement initiatives.

• Monitor financial metrics and implement corrective actions as necessary to achieve financial targets.

• Provide leadership and direction to department heads and administrative staff to optimize hospital operations.

• Implement policies and procedures to improve efficiency, quality of care, and patient satisfaction.

• Evaluate and implement healthcare technologies, electronic medical records (EMR), and information systems to improve

efficiency and patient care outcomes.

• Monitor key performance indicators (KPIs), patient feedback, and outcome measures to drive continuous improvement.

• Establish quality improvement programs and initiatives to enhance patient safety, clinical outcomes, and service delivery.

• Lead quality improvement teams and collaborate with clinical staff to implement best practices and evidence-based protocols.

• Work closely with the hospital board, committees, and regulatory bodies to uphold governance principles and legal compliance.

• Build and maintain positive relationships with physicians, medical staff, patients, families, community organizations, and other

stakeholders.

• Develop contingency plans and emergency preparedness protocols to respond to crises and unforeseen events effectively.

• Identify and mitigate operational, clinical, and financial risks through proactive risk assessment and management strategies.

• Lead crisis response teams and coordinate emergency preparedness efforts to manage healthcare crises, natural disasters, or

public health emergencies effectively.

Educational Qualification and NYSC

• National Youth Service Corps (NYSC) - Certificate of National Service (NYSC) 2013

• Higher National Diploma (HND) in Cooperative Economics Institution of Management & Technology Enugu State, Nigeria.

(2009 - 2011)

• Ordinary National Diploma (OND) in Business Studies Plateau State Polytechnic, Jos, Nigeria (2005 – 2007).

• West African Examination Council (WAEC) St. Patrick Grammar School, Eredo Epe (2001 - 2007).

• First School Leaving Certificate (FSLC) 2001 St. Mary Primary School, Awka, Anambra State, Nigeria (1995 – 2001)

Hobbies and Interest

Travelling and Tourism, Reading and Swimming.

Referee

On Request

Contact this candidate