Customer Service Experience
Resume:
Brittany Sherrill
Cleveland, TN *****
****************@*****.***
Dedicated to maintain customer satisfaction, and contribute to company success. Ability to reach sales quotas, strong in communication and customer service, people oriented, and strong prioritization abilities.
Work Experience
Full Time Homemaker
Stay at Home Mom - Cleveland, TN
August 2021 to Present
Household duties
Taking kids to school
Bill payments
Team Member
Chick-fil-A Restaurants - Cleveland, TN
July 2021 to August 2021
Greet customers
Processed cash and card transactions
Order taker
Prepare and hand out orders
Full Time Homemaker
Stay at Home Mom - Cleveland, TN
June 2017 to July 2021
Bill payment
House cleaning
Taking care of my kids
Maintaining household duties
Seasonal Associate
Lowes Home Improvement
March 2017 to June 2017
Greet and assist customersGarden centerReturns and exchangesOnline ordersTool rentalsAnswer phonesCashierCash and card transactionsProgram enrollment Housewares/Apparel/Cashier
Walmart Supercenter
May 2016 to March 2017
Greet and assist customers, Stock and zone the department, Price merchandise, Put out new merchandise, Answer phone calls, check, cash, WIC debit and card transactions, Make announcements, Fitting room
Crew Member
Mcdonalds
April 2016 to May 2016
Customer service, Greet customers, Take orders efficiently, Stocked the condiments in the lobby, Made sure the store was clean and orderly, drive thru orders, hand out orders, Customer Service Representative
Whirlpool Call Center
March 2016 to April 2016
Answer phones, Instruct clients troubleshooting procedures for appliances, Sales, Order parts, Offer extended warranty plans for appliances, Schedule appliance repairs Cashier
The Home Depot
November 2015 to March 2016
Greet and assist customers, Measured merchandise, Cash, check, and credit card transactions, Ordered online items for customers, Returns and exchanges, Answered phone calls, Received Cashier of the Month Third Shift Manager
Mcdonald's
April 2014 to November 2015
Assist fellow employeesClose and reopen the storeCount cash drawers and safeClean all food preparing stationsAnswer phonesHandle conflict situations
Cashier/ Customer Service Desk Representative
Kmart
July 2013 to February 2014
Greet and assist customersCash, check, and card transactions,Answer phones,Offer savings rewards program,Exchanges and returns,Money order, western union, cash checks,Online orders,Lease to own ordersCount cash drawers and safeclose storeprice merchandisestock and zone departments Education
High School Diploma
Berean Academy - Chattanooga, TN
May 2010
Skills
• Computer Skills
• Retail
• Scheduling
• Restaurant experience
• Communication skills
• Cash Handling
• Sales Customer Service
• Stocking
• Customer Care
• Clerical Experience
• Answering Phones
• POS
Certifications and Licenses
Driver's License
Assessments
Recruiting — Completed
August 2023
Managing the candidate sourcing and selection process Full results: Completed
Attention to detail — Proficient
August 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical receptionist skills — Proficient
August 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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