Customer Service Relations
Resume:
Yvonne Grant
Wesley Chapel, FL *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Bartender/Server
Applebee's - Tampa, FL
September 2023 to Present
• Attentive, reliable, and customer-oriented bartender with experience taking orders and interacting with customers in a high-volume and unpredictable restaurant environment.
• Preform all side duties such a cleaning, stocking and etc.
• Maintain a clean and well stocked bar
• Serve guest and fill server orders quickly and courteously.
• Exercise good public and customer relations skills at all times. Bartender In Store Trainer
DRAKES - Chattanooga, TN
January 2022 to July 2023
• Demonstrated leadership skills through training new staff as a Certified In Store Trainer.
• Employee of the month just 2 months after starting, then promoted to Bartender.
• Prepared a wide selection of mixed drinks and beverages for bar customers and restaurant guests.
• Maintained a clean and organized bar area.
• Recommended the restaurant’s food menu to bar guests.
• Kept the inventory well-stocked by anticipating demand based on seasonality and local events. Overnight GM Stocker
Walmart - Danville, KY
September 2020 to November 2021
• Kept aisles neat and clean.
• Stocked products on shelves
• Greet customers, helped answer customers questions and find product
• Unloaded trucks
• Moved inventory from back stockroom to sales floor
• Sorted inventory
• Binned overstock inventory
Sales Manager and Finance Manager
Patriot Auto Sales - Hindman, KY
June 2005 to September 2020
• Converting visitors into customers by understanding their needs and interests, and matching them to the most appropriate vehicle.
• Building a rapport with potential customers to improve the possibility of a sale In the future.
• Assisting customers with completing the relevant paperwork work required for a successful sale to be processed.
• Helped customers obtain the financing needed to finance vehicles.
• Worked with multiple finance companies to find the best fit for the customer.
• Completed finance applications, pulled credit scores, filled out sales contracts, determined payoff amounts and performed title checks.
Education
Associate in Health services
Ultimate Medical Academy-Clearwater - Clearwater, FL April 2011 to February 2013
Skills
• Communication
• Time Management
• Customer Service
• Computer Skills
• Financial Management
• Cash Handling
• Medical Coding
• Medical Billing
• Sales Management
• Retail sales
• Sales
• English
• Bartending
• Serving
• POS
• Hospitality
• Cash handling
• Customer service
• Leadership
• Sales
• Sales management
• Financial management
• Retail sales
• Supervising experience
• Cash register
• Medical coding
Certifications and Licenses
Certified Medical Administrative Assistant (CMAA)
February 2013 to Present
Greet patients and get them checked in, schedule appointments, assist with patient insurance claims, medical coding, and day-to-day office procedures.
Contact this candidate