Customer Service Software Developer

SAJITH NANAYAKKARA

Programmer Analyst/Software Developer

PROFILE

Experience in documenting business requirements, quality assurance, data collection, user testing, managing product backlog, data processing, productivity reports, documenting processes, tracking logs, interpreting results, and analyzing reports/documents.

Customer Service oriented with proven talent in problem-solving, communication, and interfacing with upper management.

Proficient in assessing data situations, and collaborating with cross-functional teams to design a data warehousing system to meet business needs.

CONTACT

240-***-****

********@*****.***

ADDRESS:

7163 JADE CT,

STANTON,

CA 90680

University of Ruhuna B.Sc. – Sri Lanka

1993 - 1998

Arrowhead Products- Programmer Analyst, Los Alamitos, CA

Oct 2015– Current

Designed and developed an Intranet system for the company

Develops and maintains applications for all departments.

Human Resources – New employee form, Employee change form, and approval process, Personal requisition form, and approval process.

Purchasing Department- Purchasing requisition application and vendor performance reports.

Quality & Customer Service Departments – RMA application, CRR

application, NCMR application

Finance- Employee Job Card application, Expense report application.

Designed, and modeled database using MySQL Workbench and developed frontend and backend systems using PHP, MySQL, SQL Server, and AS400 –DB2 HTML, CSS, JQUERY, Bootstrap, JSON, and Crystal Reports.

Developing and maintaining Tableau dashboards.

Working on SQL Server development including writing T-SQL Queries and creating SQL Server objects like Stored Procedures, User-defined Functions, Views, Triggers, implementing T-SQL relational database models, and data integrity.

Debugging and deploying reports

Maintains VB.Net and ASP.Net applications.

Senior SSP- Programmer Analyst, Burbank, CA

June 2013–Oct 2015

Developed company intranet system.

Maintained high volume availability demands using open-source tools such as PHP, and MySQL.

Design in HTML5, DHTML, CSS3, JavaScript, Bootstrap, and JQUERY to make the intranet more attractive.

Accenture- Senior Programmer, Bethesda, MD

Jan 2012 – Sep 2013

Developed Marriott® Hotels - Official Web Site.

Steelogic LLC- Web Programmer, Tarzana, CA

Oct 2010 – Dec 2011

Developed & and maintained the company website.

Ifx Software Solutions- Software Developer, Sri Lanka

Apr 2002 – Dec 2009

Developed Inventory control systems, Invoicing systems, and Hotel management systems

Meet with clients to discuss their specific software needs

Coordinated with the team to use established development tools, guidelines, and conventions, including VB.NET, SQL Server, HTML, CSS, and JavaScript to build a quality web application

Analyzed and repaired existing VB and VB.NET applications

Perform the coding for technical specifications written by clients

Analyze and investigate problems that have been reported by clients and document the results of their investigations

Developed

-Engineering

Arrays in PHP

Clarity in technical documentation

Content management

Data serialization in PHP

Date time functions in PHP

Debugging in PHP

PHP performance optimization

PHP web specifics

Automated testing in PHP

Cloud computing basics

Code review and code standards

PHP infrastructure and security

SDLC methodologies

SQL scripting

OOP concept in PHP

Code review

SQL scripting

-Technologies

Composer [PHP]

MySQL

SQL Server

DB2

Adobe Photoshop

CSS

Bootstrap

Docker

Git

Gitlab

JavaScript

PHP

PostgreSQL

Redis

SASS/SCSS

jQuery

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