Front Office Coordinator

Barbara Victor

*** *. ****** **.

Queen Creek, AZ 85140

Cell 480-***-****

PROFESSIONAL OBJECTIVE

My professional objective is to be employed in a position where I will have the opportunity to use my interpersonal communication skills and other acquired skills to help people.

ORTHOPAEDIC SPECIALIST OF NORTH AMERICA

Surgery Authorization Lead- Duties include: verifying benefits and surgery authorizations for eight surgeons. I have also verified insurance eligibility and benefits, done check in/checkout, corrected rejected claims, and oversaw demographic input using Centricity. (8/12 yrs.)

GRANT W. HEINZ M.D.P.C. (Ophthalmic, facial plastic surgeon)

Front Office Coordinator- Duties included: primary scheduler, check in/checkout, surgery scheduling for Mohs procedures, telephone triage, post-op. and follow-up care, Rx refills, scheduling of office procedures (12/06 – 5/12)

ST. JOSEPH’S HOSPITAL

Coordinator III/Front Office Supervisor/Administrative Assistant to Dr. Christopher Biggs in Radiation Oncology. Duties included all aspects of front office work, except billing. (2006-2009)

ARIZONA ONCOLOGY SERVICES INCORPORATED (AOS)

Duties included but were not limited to: check in/checkout, scheduling radiation follow-ups, collecting co-pays, obtaining referrals, sorting and sending facsimiles, creating new patient charts, obtaining records, opening and sorting mail, sending out dictation, answering phone, and phone triage. (2003-2006)

AZ CENTER for HEMATOLOGY and ONCOLOGY

Front Office Coordinator- scheduled, operated phones, obtained referrals, out-patient scheduling, mail, mailed dictation, hospital admissions, set up transfusions, all front office duties along w/ some back office duties, sub Q injections, and utilized MARS (2000-2003)

HEMATOLOGY and ONCOLOGY ASSOCIATES

Medical secretary for Dr. Michael S. Roberts, M.D. Scheduled patients appointments, obtained insurance preauthorization, filed and charted patient information, called in prescriptions, back-up for front office receptionist, handled physician case reviews for staff privileges, scheduled tests and procedures, collected lab information for reviews, and distributed facsimile information for a four-doctor office.

(1996-1999)

PROFESSIONAL REFERENCES

Robin Cole (retired teacher) 602-***-****

Kristin Marrin (Banner Health employee) 602-***-****

Athena Scheina (Nurse’s assistant) 480-***-****

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