Customer Service Sales Associate
Resume:
PAULA
CLAUSEN
**** ******* **, ******, ******** 49221, 517-***-****, ***************@*******.***
PROFESSIONAL SUMMARY
Looking to apply and reinvigorate my skills and helping with being efficient with customer relations. Seeking to apply these skills to help ensure the company to meet human resource goals.
SKILLS
Product guidance
Customer service
Transaction processing
Inventory control
Promotional support
EXPERIENCE
Sales Associate
Walgreens Adrian, MI
March 2023 - Current
Helped customers navigate store, complete sales, and process returns.
Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
Located hard-to-find items for customers, checking sister stores and other businesses to satisfy unique needs.
Increased per-customer revenue by proactively suggesting additional [Product or Service] purchases.
SERVER/BARTENDER
Two Black Sheep Manchester, Mi
April 2019 - January 2020
Greeting guest in a prompt and courteous manner.
Delivered quality service by providing a warm and welcome experience.
Processed guest payments, including offering itemized receipts for items ordered, running credit card transactions, and calculating change for cash payments.
Supported opening and closing duties, including reconciling cash tills and assisting in kitchen and bar areas.
Bank Teller
FIRST FEDERAL BANK
October 2018 - April 2019
Process daily transactions including, deposits, money transfers, loan payments and withdrawals.
Maintain records of transactions and ensure all documents are in place and with compliance.
Balance and maintain cash drawer, balance ATM, coin machine and vault.
Identified and managed cross-selling opportunities by providing updated and accurate knowledge of financial product and service offerings.
INTERESTS
ACTIVITIES, Organize and instruct monthly card making classes with local seniors. Instruct and show various techniques. Make cards to donate to local nursing homes.
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