Customer Service Representative

Clerical Active Listening

Customer and Personal Service Speaking

Time Management Computers and Electronics

Aug 2006-Present

Oct 2007-Jun 2008

Apr 2005-Jun 2006

CONSTANCE MARTIN

Professional Summary

Seasoned Customer Service Representative with more than 5 years of experience in the fast-paced busy environment. Excellent verbal and clerical skills. Track record of achieving exceptional results in Sales .

Skills

Experience

Preschool Teacher

Dillon Christian School and Childcare - Dillon, SC Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips. Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.

Observe and evaluate children's performance, behavior, social development, and physical health.

Serve meals and snacks in accordance with nutritional guidelines. Tax Preparer

Jackson Hewitt Tax Service - Dillon, SC

Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.

Interview clients to obtain additional information on taxable income and deductible expenses and allowances.

Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.

Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.

Assistant Store Manager

Family Dollar - Marion, SC

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Instruct staff on how to handle difficult and complicated sales. 502 s 6 th ave, Dillon,SC 29536

Ph: 843-***-****

*.******@*****.***

Aug 2000-Aug 2003

Feb 2002-May 2002

May 1993

Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

CSR

Hertz - Florence, SC

Greet customers and discuss the type, quality and quantity of merchandise sought for rental.

Compute charges for merchandise or services and receive payments. Answer telephones to provide information and receive orders. Provide information about rental items, such as availability, operation or description.

Customer Service Representative

Harbor Freight Tools - Dillon, SC

Review insurance policy to determine coverage.

Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.

Post or attach information to claim file.

Education

High School Diploma

Latta High School - Latta, SC

Bachelor of Science : Social Work

Post University - Waterbury, CT

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