Manual Testing Automation

MITTU SOMAN

Lone Tree, CO *****

+1-720-***-**** - *****.*********@*****.*** - WWW: https://www.linkedin.com/in/mittusoman/ SKILLS

Manual Testing Desktop & Web-based Application

Testing

Functional Testing Test Management

Rally ALM

ServiceNow MySQL

Automation Testing Selenium WebDriver

TestNG GitLab

API Testing (Postman, SoapUI) AWS

Test strategy development Software Testing Lifecycle Defect Tracking and Analysis Test Planning, Test Case Design and Execution

Requirements Analysis and Validation Documentation and reporting abilities Agile Methodologies Critical Thinking

Interpersonal Communication Regression Testing

Mobile Testing Root Cause Analysis

Cross-browser testing Behavior-driven development Testing Problem-Solving Black Box Testing

User Acceptance Testing System Testing

Quality Assurance Cross-Functional Teamwork

Integration Testing Production Support

PROFESSIONAL SUMMARY

Seasoned Software Test Engineer/QA Lead with 11+ years of experience in manual testing, complemented by hands-on experience in automation testing using Selenium with Java in TestNG frameworks.

Possess 9+ years of experience in the communication, media & entertainment do- main, along with 1 year of experience in the banking sector. Skilled in utilizing various tools such as HP ALM, Rally, ServiceNow, AWS, Post- man, and SoapUI.

Worked on the Waterfall model & Agile model of testing and Windows & web-based application testing.

Extensive experience in Functional Testing, UAT Testing, Integration Testing, System Testing, Smoke Testing and Regression Testing.

Experienced in verification and validation of functional specifications, test scenario creation, test case creation, test case review and test case execution. Expertise in prioritizing, reporting, tracking and follow-up of software bugs. Exposure to database verification & Automation Testing with the BDD cucumber & Selenium WebDriver using Java in the TestNG framework with Maven for project building in the Eclipse IDE.

Experience in API Testing using Postman & SoapUI.

Exposure in Agile-Scrum delivery.

Excelled in fostering stakeholder relationships and mentoring teams, achieving signif- icant improvements in project delivery and product excellence. WORK HISTORY

08/2023 to 05/2024 QA Manager /IT Product Owner

Wipro Technologies – Englewood, CO

Project: CXO-Flows

Client: EchoStar Purchasing Corporation / DISH Network Domain: Communication, Media & Entertainment

Responsibilities:

Spearheaded manual testing efforts for DISH Network's CXO-Flows project, en- suring software quality and reliability.

Collaborated with cross-functional teams to analyze requirements and provide feed- back.

Developed and executed comprehensive test plans, test cases, and test scripts. Logged defects & reported to the development teams. Prepared test summary reports and shared them with the concerned authorities. Utilized Rally, and ServiceNOW for test management, defect tracking, and re- porting purposes.

Acted as a Product Owner, gathering and prioritizing requirements, and ensuring alignment with business objectives.

Significantly improved stakeholder relationships and project delivery through effec- tive leadership and collaboration.

Actively involved in providing User Acceptance Testing & Deployment support. Actively organized Agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews.

01/2023 to 08/2023 QA Lead /IT Product Owner

Wipro Technologies – Englewood, CO

Project: IHS-Forms

Client: EchoStar Purchasing Corporation / DISH Network Domain: Communication, Media & Entertainment

Responsibilities:

Spearheaded manual testing and product ownership for DISH Network's IHS-Forms project.

Led cross-functional teams and utilized various tools for test management and defect tracking.

Managed critical product support activities and user acceptance testing. Acted as a Product Owner, gathering and prioritizing requirements, and ensuring alignment with business objectives.

Actively organized Agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews.

Managed and archived quality documentation and participated in internal and external quality audits.

Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.

Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.

Completed in-depth usability testing on Windows, Android and iOS mobile de- vices.

Implemented Agile methodologies to improve team collaboration and accelerate product development cycles.

Managed backlog prioritization and refinement, ensuring timely completion of high-priority tasks.

Optimized project timelines by effectively coordinating with stakeholders on re- quirements gathering and scope definition.

Improved product quality by collaborating with cross-functional teams in design- ing and implementing new features.

01/2020 to 01/2023 QA Lead

Wipro Technologies – Coimbatore, India

Project: AXT-EquipConfig

Client: EchoStar Purchasing Corporation / DISH Network Domain: Communication, Media & Entertainment

Responsibilities:

Headed manual testing for AXT-EquipConfig project, emphasizing quality and relia- bility.

Conducted extensive functional and non-functional testing, ensuring coverage of all requirements.

Efficiently managed defect tracking and test documentation, improving QA pro- cesses and product quality.

Utilized HP ALM, Rally, and ServiceNOW for test management, defect tracking, and reporting purposes.

Assisted developers with debugging defects including field/production bugs by re- producing or simulating them in the test or dev environment. Analyzed log files and was involved in root cause analysis. Involved in writing SQL queries to retrieve and validate backend data. Performed integration, regression & end-to-end testing of applications. Played a key role in production support activities, resolving critical issues promptly to minimize business impact.

Actively involved in providing UAT & Deployment support. 10/2017 to 01/2020 Senior Test Engineer

Wipro Technologies – Coimbatore, India

Project: IT-KnowledgeApps

Client: EchoStar Purchasing Corporation / DISH Network Domain: Communication, Media & Entertainment

Responsibilities:

Led manual testing efforts for DISH Network's IT-KnowledgeApps project. Implemented comprehensive testing strategies, significantly enhancing software quality and reliability.

Successfully mentored junior testers and streamlined QA processes for better effi- ciency and efficacy.

Prepared test summary reports and shared them with the concerned authorities. Conducted Proof of Concept (POC) experiments with automation testing using Selenium with Java and TestNG frameworks for the tool used in support for IVR (In- teractive Voice Response), resulting in a vast reduction of test execution time. Created comprehensive BDD scenarios and step definitions to validate applica- tion functionality against user stories and acceptance criteria. Developed and maintained Cucumber feature files to ensure that all business requirements are captured and tested.

Operated API testing tools such as SoapUI and Postman. 04/2014 to 10/2017 Senior Test Engineer

Wipro Technologies – Bangalore, India

Project: EPC-KDEV-DishPromo

Client: EchoStar Purchasing Corporation / DISH Network Domain: Communication, Media & Entertainment

Responsibilities:

Directed manual testing efforts for DISH Network's EPC-KDEV-DishPromo project, improving product reliability.

Developed and maintained critical test documentation, contributing to enhanced software quality.

Logged defects & reported to the development teams. Coordinated effectively with development teams to resolve issues promptly and im- prove product performance.

Communicated technical information both verbally and in writing in simple termi- nology.

Analyzed log files and was involved in root cause analysis. Actively involved in providing UAT & Deployment support. 01/2013 to 04/2014 Test Engineer

Wipro Technologies – Chennai, India

Project: IDMS (Interactive Data Management System) & TPAT (Target Platform Application Transformation)

Client: Deutsche Bank, AG

Domain: Banking

Description: Interactive Data Management System (IDMS) is a backend accounting sys- tem used by Deutsche Bank in branches in Asia-Pacific for Corporate Banking Transac- tions and Payments.

Target Platform Application Transformation (TPAT) was created to transform and mi- grate applications from physical platforms to the target platforms. Responsibilities:

Collaborating with business analysts and project managers to comprehend soft- ware requirements and align testing activities with project goals. Performed thorough software testing for Deutsche Bank's IDMS & TPAT projects, emphasizing quality assurance.

Executed UNIX commands in Putty to run Start Of Day & End Of Day jobs and re- ported any failures to the appropriate team.

Created, updated, and communicated documentation of tests performed, results, and findings.

Advocated for a culture of quality throughout the organization by participating in training sessions, workshops, or company-wide initiatives aimed at improving overall product excellence.

Collaborated effectively with development teams and project stakeholders to en- sure timely project delivery.

CERTIFICATIONS

API Test Automation with SoapUI, LinkedIn - Issued Aug 2022 Project Management Foundations, LinkedIn - Issued Feb 2022 Automation Specialist for Databases, Tricentis - Issued Apr 2020 Automation Specialist for SAP, Tricentis - Issued Dec 2019 RPA Specialist, Tricentis - Issued Sep 2019

qTest Specialist Level 1, Tricentis - Issued Jun 2019 Automation Specialist for API, Tricentis - Issued Jan 2019 Exploratory Testing Specialist, Tricentis - Issued Dec 2018 Automation Engineer Level 1, Tricentis - Issued May 2018 Automation Specialist Level 2, Tricentis - Issued May 2018 Test Design Specialist Level 2, Tricentis - Issued May 2018 Test Design Specialist Level 1, Tricentis - Issued Apr 2018 Automation Specialist Level 1, Tricentis - Issued Aug 2017 EDUCATION

03/2017 Master of Science: Information Technology

Vellore Institute of Technology - Vellore, India

04/2012 Bachelor of Science: Zoology

Sree Narayana College - Kollam, Kerala, India

LANGUAGES

English

Full Professional

Malayalam

Native or Bilingual

Hindi

Native or Bilingual

HONORS & AWARDS

Tricentis India Community Award Issued by Tricentis · Jul 2021 Tricentis India Community Award is presented for 10+ Tricentis certifications at Tri- centis India User Conference 2021.

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