Front Office C B
Resume:
Tajeshwar rana
Sarpanch colony jamalpur ludhiana (punjab)141015.
**************@*****.***
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Year Degree School/Institute Board/University %age/CGPA 2021 BHMCT Chandigarh College Of
Hospitality Landra.(CGC)
Punjab Technical
University,
Jalandhar
72.7%
2016 12th Green land convent school
ludhiana
C.B.S.E Board 60%
2014 10th Green land convent school
ludhiana
C.B.S.E Board 4.8CGPA
• Achieved certificate of Appreciation on Covid-19 quiz competition organised by Research & innovation Department of CGC.
• Secured Frist position in Bed Making Competition-Organized by CGC.
• Attended workshop on Revenue Management.
• Achieved Certificate of Appreciation in Cookpad Competition Organised by CGC.
• Achieved Certificate of Appreciation in Parivartan 2018 held at CGC.
• Participated in ‘‘DINING ETTIQUETTE’’ Organized By CCHMCT. EDUCATIONAL QUALIFICATIONS
ACADEMIC ACHIEVEMENTS
• Achieved Certificate of Appreciation for participating in ‘‘STAR WARS’’ Organised by HMCT students club.
• Participated in star wars 2018 in Chef Competition.
• Participated in Parivartan 2017 in Making of snacks.
• Organised Bakery workshop in CCHMCT & CCH Block.
• Participated in salad dressings workshop.
• Participated in Travel cakes workshop.
• Hotel: park palaza hotel ludhiana.
• Period: Total 6 months Industrial Training.
• Departments: Food Production, Food and beverage service, Housekeeping,Front Office and Finance
• Learning skills:-
In food Production department:-
1. Learned to prepare different types of Indian Chaats Like Dahi Balley,Papdi Chaat, Bhel Poori,Paani Poori,Palak Chaat,Somasa Chaat, Aloo Tuk etc.
2. Learned to prepare Mint Chutney,Raita,Parathas and Roasting and Frying of Papad,Coconut Chutney etc.
3. Handling Guest orders as I am talking care of Live Indian Chaat counter. 4. Opening, Closing and Refilling of Buffet In Indian live Food counter. 5. Tagging Of food.
In housekeeping department:- 1.
Making of guest Rooms.
2. Collection and Delivery of guest laundry.
3. Refreshing Guest supplies and Amenities.
4. Receiving of Linen.
5. Handling Guest Requests.
6. Sorting of Linen in Laundry.
7. Folding and Pressing of Linen.
8. Flower Arrangement and Decoration of Rooms.
In Front Office:-
1. Delivery of Newspaper’s.
2. Luggage Handling.
3. Escorting Guest to their Rooms.
4. Greeting the Guest and provide them information about the Hotel and What are the Events, Meeting, Conferences, Functions Organised in the Hotel.
5. Handling Left Luggage.
6. Baggage Tagging.
7. Picking of Stores.
In Food and Beverage Department: - 1.
Service of Tea and Coffee.
2.Preparation of Kokum a welcome drink of Shangri-La-Hotel. INDUSTRIAL TRAINING
3.Service of different types of Egg Preparations.
4.To make Masala Tea.
5.Clearence of cutlery and Crookery.
6.Wipeing of Cutlery and Cookery.
7.Opening and Closing of Buffet Counter.
8.Pickup of Stores.
In Finance Department
1.Seggeration of Bills Like credit cheques, cash cheques,Bill to company, Discount cheques,Void cheques,Complimentary cheques,Employee and FHRAI discount Cheques etc. 2.Make entries in Liquor register.
3.Delivery of reports to Head office.
4.Deposit Cheques in Bank.
5.Editing of Corporate Folios.
Appreciation:-
1) A letter of appreciation by Housekeeping Department. 2) A letter of appreciation by Finance Department
• Experience
1. 1 year of coustomer service executive in Kochar infotech.(2016 -2017) 2. 6 Months as a GSA (Guest Service Associate) in park plaza.(Jan 2022-june 2022) 3.Faculty of HM Deptt. In ACMT groups of college (July 2022- 2023). 4. Sales executive in dada motors (March 2023 present)
• Ability to listen someone and then giving ideas to him/her
• Ability to handle the problems with positive attitude and in less time.
• Good Team worker.
• Always ready for TO help.
• Ability to work in a team and set up trust.
• Task oriented and good organizational skills.
• Patience.
• Dedicated towards work.
• Participated in March past on sports day organised by CGC.
• Got Achieved gold medal in state tournament in judo.
• Attended workshop on Fire and Emergency services. EXT RA CUCULLIAR ACTIVITIES
INTERPERSONAL SKILLS
• Attended Seminar on International Affairs organised by international Affairs department CGC.
• Attended seminar on Cyber Security.
• Participated as a coordinator in World Tourism Day.
• Attended Seminar on “World cancer day and Tuberculosis” at Degree College Dooru.
• Participated in inter Army good will school Marathon Race Competition.
• Cooking.
• Playing and watching cricket with friends.
• Travelling.
• Trekking.
• Farming.
• Reading News.
Date of Birth: 07 jan, 1999
Gender / Marital Status: Male / unmarried
Language Proficiency: English, Hindi,Punjabi
I do hereby declare that the above information is true to the best of my knowledge. (Signature)
Name: Tajeshwar rana Date:31 May 2021
Place: CGC, LANDRAN
H OBBIES/ INTERESTS
P ERSONAL INFORMATION
DECLARATION
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