Customer Service Front Desk
Resume:
C O N TACT
*****************@*****.***
Bronx, NY 10467
phone
address
P R O F E S S I O N A L S U MMARY
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Dedicated individual with extensive experience providing efficient customer service in retail stores. Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints. Able to work in a fast-paced environment while remaining friendly and professional.
E D U C ATION
June 2021
High school diploma in English
Bronx Latin School, Bronx, NY
E X P E R I E N C E
December 2023 - Present
Cashier
Wendy's, Bronx, NY
I handle money transactions help keep the place clean and work in drive-thru
November 2022 - December 2023
Hotel Front Desk Clerk
AJ Clark, Manhattan, US
Performed opening and closing procedures, such as
counting cash register, restocking, and cleaning.
•
Operated cash register and accurately processed
payments, returns, and exchanges.
•
Accurately processed customer payments using
cash, credit cards, and checks.
•
Developed strong customer service skills by
providing efficient and accurate service.
•
Maintained cleanliness of work areas, including
counters, tables and floors.
•
Greeted customers, provided excellent customer
service, and addressed customer inquiries.
•
I helped people navigate the building and organized the packages the tenants would receive.
•
Addressed guest complaints and resolved any
issues in a timely manner.
•
Managed incoming calls promptly and
professionally using multi-line phone system.
•
Thanked guests with genuine appreciation,
providing gracious greetings and fond farewells.
•
• Kept the front desk area organized and clean.
Conducted nightly audit of shift reports to verify accuracy of charges posted during shift.
•
S K I L L S
• Babysitting
• Math
• Social listening
• Cleaning Experience
A N T H O N Y P A N I A G U A
• English (10+ years)
• Spanish
• Till Balancing
• Upselling strategies
• Cash Register Operations
Contact this candidate