Taha Samad
West Palm Beach, FL 561-***-**** **********@*****.***
AREAS OF EXPERTISE
Data Entry
Customer Service Oriented
Detail Oriented
Active Listening
Teams and Goals Oriented
Trilingual English/Urdu/Hindi
Adobe Suite Proficient
Microsoft Office Suite Proficient
Phone and Email Correspondence
PROFESSIONAL EMPLOYMENT
LYCA MOBILE, West Palm Beach, FL January 2021 – May 2023 Business Account Representative
Screening several prospective businesses/clients and successfully securing deals
Coordinating and scheduling meetings and appointments with clients
Answering phone calls and assisting clients with applications, payments, refunds, disputes, and complaints
Monitoring client accounts, performing follow-ups, collecting past due amounts, and terminating accounts
Maintaining confidentiality and documenting client files securely within the database HOOK FISH & CHICKEN, West Palm Beach, FL March 2019 - November 2019 Owner/ Restaurant Manager
Overseeing daily operations including managing FOH & BOH
Ensuring all systems and dining are up to protocol and standards
Overseeing budgeting, cost control, and financial reporting for the restaurant
Analyzing sales data, expenses, and profit margins to identify opportunities for revenue growth LEAD COMMUNICATIONS LLC, West Palm Beach, FL August 2017 - March 2019 Inter/ Office Assistant
Helping maintaining office common areas
Answering phones and scheduling site visits for clients
Maintaining office supply inventory
Greeting clients and welcoming visitors into the office OTHER EMPLOYMENT
MARATHON/ BP GAS STATION, West Palm Beach, FL August 2014 – June 2017 Manager
EDUCATION
General Associates in Arts, Palm Beach State College, Lake Worth, FL Ongoing VOLUNTEER WORK
ICNA Relief
- Backpack Organization (yearly)
- Youth Gala (yearly)