Store Manager Assistant

Arlyn Sotto Yasay

Email: ********************@*****.***

Phase 2 Batenga,Thor St. San Miguel Tarlac City

HP: +63-907*******

Career Objective:

To be able to work in a c o mpany where in I can share my gained knowledge and abilities and at the same time, contribute to the progress of the company. Summary of Work Experience:

Had incurred of working experience in Philippines & Singapore in the Food & Beverage field, holding various positions from cashier, service staff, Crew Trainer and Assistant Store Manager. Work Experience:

Outlet Executive Heavenly Wang (Kopitiam)

Terminal 3 Changi Airport, Singapore

Singapore (S-pass holder)

August 23 2022-May 2023

Outlet Supervisor NTUC FOODFARE COOPERATIVE LTD (HEAVENLY WANG CAFE) RIVERVALE PLAZA.

Singapore City

(S-pass holder)

August 23, 2011 – March 2020

Job Description

• Courteous and efficient customer relations

• Crew trainor

• Staff scheduling

• Attends to customers needs and complains

• Daily sales report and month end inventory

• Order stocks

• Manage daily tasks and maintains smooth opera tion all work section (cashiering, noodle section and toast brew )

• Routine check on maintenance work order and follow up required

• Inspect, conduct all mise -en place work and ensure that all handling and taking over shift jobs are done and all area

• Maintain good relationships with the companies customers through regular phone contact, e-mails or the personal contacts.

• Management in taking the appropriate decisions in the discussions in the forth coming products and on the special promotions.

• Records the sales and the other information.

• Reports the sales report to the sales department.

• Displays the efficiency in gathering the customers and market information to enable conflicts regarding the customer

• Specifications to their managers, delivery and the variation

Housekeeping Supervisor Robinsons Land Corporation San Miguel Tarlac (Luisita)

March 8, 2021 - July 20, 2022

Job Description

• Train housekeepers on cleaning, maintenance and customer service Schedule shifts

• Attends to Mall tenants and customers’ needs and complains

• Daily operation and cleanliness report and month end inventory

• Attends to meeting and reports to superiors

• Checking and ordering supplies

Management Trainee Chowking Restaurant

Capas Tarlac, Philippines

April 2010 – January 2011

Job Description

• Constantly monitoring of Selling Area.

• Answering phone calls and inquiries of the customer

• Provide product information to the Customer

• Monitor cleanliness of the store and preparation area.

• Create a friendly environment that will provide a peaceful atmosphere to the company

• Ensure freshness and cleanliness of product.

• Responsible for handling customer quality issues & continuous improvement activities

• Perform Data Entry and filing duties.

• Prepares data reports needed by the Store Manager.

• Do the Payroll and handles of fund.

Cashier and Team Leader October 2005 – March 2010 Chowking Restaurant

Capas Tarlac,Philippines

Job Description

• Assist Customer’s need.

• Provide product information to the customer

• Perform Cashiering duty.

• Responsible to train the new staff.

• Responsible for monitoring the quality standards of the Restaurant.

• Support the management team.

Training and Seminar Attended:

Cci (Customer – Centric Innovationiniative

Ntuc Foodfare Co-Operative

FB-FBS-101C-1 (Prepare for Service (Missen Place) Ntuc Foodfare Co- Operative Ltd)

FB-FBS-102C-1 Maintain Food and Beverage Service Environment

(Assesed by Singapore Workforce Skills Qualification) NTUC Foodfare Co-operative Ltd

FB-FBS-101C-1 Prepare For Service (MISE EN PLACE)

(Assesed by Singapore Workforce Skills Qualifications) NTUC Foodfare Co-operative Ltd.

FB-102C-0 Follow food and Beverage Safety and Hygiene Policies and Procedure(Assessed by Singapore Workforce

Development Agency)

On the Job Training:

Department Secretary Department of Agrarian Reform Macabulos Drive, Tarlac City, Philippines

Public Employment Service Officer Tarlac State University Tarlac City, Philippines

Curriculum Vitae:

Date of Birth October 24, 1988

Age 35

Sex Female

Civil Status Married

Nationality Filipino

Passport No. P 8 2 0 0 6 4 6 B

Height 5’2”

Languages English /Tagalog

Highest Education Bachelor of Science in Computer Science

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