Customer Service Property Manager

Le Shaundra Muhammad

**** ** *** *, *****, Il ***40 Ph. 601-***-**** e-mail ***********@*****.***

PROFESSIONAL SUMMARY

Illinois Commissioned Notary Public, Paralegal Studies Loyola University Chicago, Writer, Editor, Publisher of Books and Memoirs, Great Customer Service, Real Estate and Property manager, over 25 years as a Homeschooler, 13 years as an Adult Instructor, Experienced Homemaker, Seamstress, Gardener

SKILLS

Client Assessment and Analysis, Highly Observant, Research Skills, Active listener, Team Liaison, Process Implementation, Detail oriented, Experienced Interviewer, Presentations, Editing, Self-motivated, Great Customer Service Skills, Word, Adobe, Lexis, Westlaw, ilga.gov

WORK HISTORY

The Heart of The Matter Writing Svcs. - 2014-Current- Author, Self-Publisher, Interview elderly, and others listening to their stories, publish and present them with a published work of their memoirs. Editing, and copywriting.

Floor to Roof Enterprises 2002-Current: Family Business-Rental Property-Assisting with contracts, tenants, interviews

The School of Unification and Knowledge -1999-Current: Homeschool Founder and Administrator for Pre K-12-

Researcher/Copy Writer/Event Producer, - Mississippi Civil Rights Veterans/Southern Echo/Muhammad Mosque No.78 – Jackson, MS Biography/Autobiography- Interviewed, transcribed and edited true stories and anecdotes of over thirty people for published work. Performed initial client assessment and analysis to begin research process. Initiated partnerships between major community organizations which resulted in stronger community bonds.

Academic Writing Team Member

NOI- MGT & GCC Class Workbook Team – Chicago, IL

Responsible for assigned chapters in Academic Workbook. Responsibilities included research, content, copy and editing. Worked directly with other workbook team members to achieve final published work used for National and International Training Classes.

EDUCATION

Current: 2023-Present: Loyola University Chicago School of Continuing and Professional Studies-Paralegal Studies- Projected Graduation Fall 2025

CERTIFICATES

State of Illinois Notary Public Commission # 969787

NOI-Muslim Girls Training and General Civilization Class:1998- Present -Certificates earned in Areas of: Domestic and Modern Housekeeping skills, Sewing, Cooking, Etiquette/Manners at home and abroad.

BUSINESS ENTITY

THE HEART OF THE MATTER, LLC Established 2014- Champaign, Il

OWNER AND OPERATOR-Writing, Editing, Publishing, Production of written works intended for publishing-Personal memoirs and short stories.

COMMUNITY SERVICE

Currently a member of the Dewey/Mahomet area community of Champaign-County, Illinois Proud to be born and raised in Urbana, Il. I have served the community for years, individually and along with others on various projects.

Contact this candidate