Pamela Mangio
**** ****** **** ******* *******, Il 60192
Cell phone no.: 630-***-****
Email address: ***********@******.***
CAREER OBJECTIVE
As the AF Export Supervisor manages assigned customer implementations for new or existing business. This includes ensuring the customer’s requirements and expectation are met. A detailed knowledge of common supply chain processes and solutions is required to fully understand the scope of work and ensure that the proposed setup can be accommodated within the organization.
CONTRIBUTION
Tenure experience logistics professional diverse in all export operational aspects, target driven, devote supervisor, & troubleshooter with excellent interpersonal skills
CAREER EXPERIENCE
HELLMANN WORLDWIDE LOGISTICS, Air Export Supervisor, March 2018 - Present
Responsibilities:
Position Description Summary: Responsible for providing high level of support and supervision to export department by managing the daily activities of the export team
Always develop and provide excellent service to internal and external customers
Ensure independent service commitments of Hellmann Export clients are met and that compliant declarations are made to U.S. Customs related
Review and reconcile all management and financial reports for department
Review profitability and growth of department regularly with operations
Work with operations to establish business plan and goals for department
Supervise export operations activities
Responsible for proper processing of export shipments
Research and resolve problems on export product
Assist in identifying and improving service and operations related issues in a station, including on-time delivery, accurate and timely data entry, and efficient warehouse operations
Perform accounting tasks such as trade payables
Assist in auditing and researching service performance issues and develop recommendations for improvements
Maintain the security of freight in accordance with security procedures
Ensure a safe working environment through consistent practice of safety programs and procedures
HELLMANN WORLDWIDE LOGISTICS, Air Export Gateway Supervisor, March 2018 – Present (Gateway for 1 year)
Key Responsibilities
Ensures execution of AFR procurement strategy in gateway
Supervises and drives performance of AFR Export Gateway Team
Supervise day to day operation of the gateway
Manages capacity, local allocations and maintenance of rates
Ensures adherence to global decisions (e.g., process, carrier strategy)
Is responsible for optimizing network procurement and consolidation opportunities
Ensures continuous improvement processes to increase efficiencies, reduce waste and improve performance to our customers
Negotiations with carriers to ensure best possible buy rates (loose and ULD) are secured
DB Schenker, Air Export Coordinator/ Assistant Manager, 13 years total
Intermediary between satellite offices in-terms of process improvement & unresolved elements.
Responsible for formulating daily spreadsheet reports for VIP accounts fostering national/global shipment visibility
Analyze airline pricing and transit with global partners in recognizing best business solution for client and internal company
Commodity processing of Lithium batteries, hazardous substance, perishables, and general cargo
Responsible for auditing, creation, & disbursement of client invoices to ensure payment terms are within terms
Review, formulate, & disburse documents for letter of credit to ensure flawless banking negotiation
Process over 100 files per month
Handled special accounts like Pfizer, Danfoss, Abbott, various open accounts
DB Schenker, Account Executive Fairs & Exhibition, 10 months
Trade Show Executive Responsibilities:
Collaborating with the marketing team and organizers to define the strategy and event requirements.
Researching and presenting concepts and ideas to the organizers and sponsors for feedback.
Preparing, presenting, and managing budgets and negotiating contracts.
Securing the venue, planning the layout, and liaising with vendors to determine their booth requirements.
Managing the booking and registration of vendors, sponsors, and guests.
Arranging travel and accommodation logistics, administration, and bookings.
Promoting the show through marketing channels such as social media, emailers, and advertising campaigns.
Coordinating the logistical requirements such as security, equipment rentals, and catering services.
Running the floor to ensure the event operates smoothly.
Ensuring that all health and safety standards are adhered to during the event.
PANALPINA, Air Export Specialist, 5 years total
Responsibilities
Responsible for ensuring legal compliance and providing export administration and control within government rules and regulations, including appropriate licensing for shipments
Review contracts for required clauses and identify omissions
Provide customer support at the desk level to all internal and external customers, vendors, suppliers, agents and government agencies to ensure coordination and logistics of shipment
Select carrier to be used for shipment and prepare documents for carrier
Communicate daily with branch air export staff to resolve shipment discrepancies
Prepare gateway consolidation files
Initiate, prepare, process and assemble all required airline documentation for a consolidation
Consolidate cargo to achieve the best net cost and benefit to the company (ULD building, Density and volume mix etc')
Rate airline MAWBs correctly taking advantage of special contracts
Manage work load to ensure readiness and delivery of cargo and documentation to the airline by the flight cutoff
Perform track and trace functions and update files with events and 'flown as booked' information
Initiate airline claim process for damaged and lost cargo as needed
Help research and resolve operational problems
Other duties as assigned The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation
CREDENTIAL
Hazmat (IMDG) certified
IATA certified
TSA/TSA certified
EDUCATION
Solano Community College, Introduction to B.S. Nursing
Systems Technology Institute – Introduction to Computer Science
University of the Assumption – Introduction to B.S. Nutrition
REFERENCE
Available Upon Request