Customer Service Security Officer

COREY DUNCAN

*** ***** **, *********, **, *****, US • 1-561-***-**** • **************@*****.***

When it comes to determining the best routes, he is extremely effective and skilled. Determined and dependable [Type] leader with exceptional customer service abilities. Committed to completing projects within agreed-upon deadlines. Competent [Job Title] with strong organizational and multitasking abilities committed to meeting aggressive delivery deadlines. To prevent damage during transportation, the truck is fully loaded and all items are securely fastened. Intelligent, quick learner memorizes delivery areas, locates destinations, and explains the most up-to-date product information quickly. Excellent transportation services are provided by a hardworking driver with extensive experience. Transportation Transportation

General Studies - High School - 1988

Southern High - Baltimore, Maryland

Driver - November, 2023 to Present

Smith School Bus - Odenton, Maryland

Kept management up to date on daily activities by updating [Software] logs with data such as mileage, gas consumption, and any unusual occurrences.

Kept management up to date on daily activities by updating [Software] logs with data such as mileage, gas consumption, and any unusual occurrences.

Assisted passengers in safely entering and exiting vehicles, as well as securely stowing luggage to reduce the risk of damage. Driver - October, 2021 to August, 2022

Mass Transit Administration - Baltimore, MD

Kept management up to date on daily activities by updating [Software] logs with data such as mileage, gas consumption, and any unusual occurrences.

Maintained a high level of professionalism and discretion when working with high-value clients. Met consistent safety goals by adjusting my driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving behaviors.

Cleaned and maintained the vehicle and checked for damage after each shift. Checked the vehicle for damage and made sure it was properly cleaned and maintained after each shift. Mobile Security Officer - November, 2019 to February, 2020 Master Security - Cockeysiville, Maryland

Provided first aid to injured and ill people while also alerting paramedics for further assistance. Led property safety inspections on a regular basis and oversaw corrective action when potential hazards were discovered. Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises. Interacted assertively but non-confrontationally with all levels of personnel and the general public. Used two-way radios, mobile phones, and other technological devices to communicate with the security team and building supervisors. Patrolled the interiors of buildings and the grounds of the facility to identify and deter threats to assets. Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind. Professional Summary

Skills

Education

Work History

Motor Coach Operator - March, 2018 to June, 2018

Adventure Tours - Accokeek, MD

Was responsible for operating bus and navigation equipment in accordance with company safety, DOT, and local traffic regulations. Reviewed operational records and made scheduling adjustments to increase efficiency. Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Security Officer - October, 2017 to March, 2018

BWMC - Glen Burnie, Maryland

Performed CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive. Was in charge of the premises, which included the daily entry and exit of up to [Number] employees and visitors. Used electronic gates to control vehicle and pedestrian traffic entering the building grounds. Patrol the hospital grounds, ensuring the safety of all visitors and employees. Wrote detailed reports on property damage, theft, unauthorized persons present, and other unusual occurrences. Took part in staff meetings, special events, and professional development. Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.

Transit Operator - May, 2005 to December, 2017

Capital Executive Transportation - Hanover, MD

Was responsible for operating bus and navigation equipment in accordance with company safety, DOT, and local traffic regulations. Transported passengers in a safe and timely manner along predetermined routes. Assisted passengers by collecting fares and providing information on schedules and routes. Had an excellent attendance record and was always on time for work. Used Microsoft Excel to develop inventory tracking spreadsheets. First Aid/CPR Certified

I am a hard working employee that's prompt and a team player also desire a stable work environment with growth .I possess a CDL B with air brake and passengers endorsement "Valid".I also have a extensive Hospital & Private Security Back round, enjoy meeting and helping the public. Accomplishments

Certifications

Additional Information

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