Customer Service Patient Care

Kaylee Anderson

*** ***** ******* ****, ****** gap, Kentucky, 41563, US + 606-***-**** + **********@*****.***

PROFESSIONAL SUMMARY

1am very passionate about helping people when they have any types of questions. I learn fast and am willing to do anything in order to get my dream

work from home job to better suit my family. I am very dedicated, and get my work done in a great timely matter. I have had experience with

customer service as I used to work at a clinic and had to do a lot of paper work on each individual person and help them through to where they need

to be. I am dedicated and hard working when it comes to working from home.

SKILLS

« IEP understanding Attention to detail

© Organizational abilities * Dedicated

© Great Communication * Office Space

© Fast learner Computer smart

* Fast with Computer tools .

¢ Self-motivated

EDUCATION

Human services and counseling - Bachelor of Arts - 2024

Lindsey Wilson College - Columbia, KY

WORK HISTORY

Clinical Therapist - January, 2023 to May, 2024

Mountain Comprehensive Health Corporation - Whitesburg, KY

* Made the necessary adjustments based on the evaluation of staffing needs and floor assignments.

¢ Evaluated patient care needs, prioritized treatment, and maintained patient flow.

* Developed a reputation for punctuality and hard work.

Kept track of all incoming patient data, intervention plans, and treatment responses.

* Was in charge of interpreting and communicating new or revised policies to the staff.

Kept everything up to date from Tele-heath calls and made sure everything was logged into the computer.

Substitute Teacher - September, 2022 to May, 2024

Jenkins Independent Schools - Jenkins, KY

* Carried out activities from lesson plans and provided educational assistance to students.

* Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.

* Used a variety of computer tools on Microsoft and had to use them daily in the classroom

* Used microsoft to keep detailed records of student progress, attendance, and assignments in the absence of the teacher.

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