Customer Service Data Entry
Resume:
Elizabeth Rodriguez
***************@*****.***
With experience of customer service, successfully interacting with a diverse and demanding group of customers. In the role of handling multiple functions, including customer needs strong interpersonal and communication skills. Enjoy taking on challenges in the work environment and maintaining an efficient and affective service. I am willing to learn new skills and tasks to increase success for the company.
Medical Records Specialist Marker Group
August 2020-December 2023
• Review the case management system to identify outstanding reports and diagnostic results
• Communicate with medical offices/any offices to obtain reports
• Upload reports to the case management system
• Prioritize all request from the client to the delivery of a case
• Process faxes received
• Other projects and duties assigned
• Proactively notify Quality assurance regarding the availability of uploaded signed reports for high assigned cases
• Outbound calls
Receptionist/Secretary One Step Diagnostic
April 2013 to August 2020
• Quality control
• Lop attorney referrals
• Medical records
• Scheduling appointments
• Checking/checking out patients
• Collecting payments
• Data entry
• Referral recommendations
• high volume calls/transferring
Receptionist Westar Graphics
June 2010 to March 2013
• Data entry
• Greet customers
• Customer services for more 2,000 funeral homes
• Took order for signed contracts
• Shipping and receiving
• Billing
• Verified order forms
Sales associate Cash America
September 2004 to May 2010
• Provided loans
• Customer service skills
• Answer phones
• Greet customers
Education: GED
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