Administrative Support Customer Service
Resume:
MARIA RAQUELYN D. UMALI
Fontana, CA 92336
JOB OBJECTIVES:
To work in a company that will give me ample opportunities to harness my skills and will work in an environment that will allow me to utilize my potential.
To provide efficient and organized administrative support to streamline office operations and enhance overall productivity.
To remain flexible and adaptable in a fast-paced office environment, responding effectively to changing demands and priorities.
To ensure all tasks are completed with a high degree of accuracy and attention to detail, minimizing errors and rework. WORK EXPERIENCES:
Branch Clerk
Prudential Guarantee and Assurance, Inc. (Non-life Insurance ) San Pablo City, Laguna
Philippines
February 2007 - June 2023
Duties & Responsibilities:
1. Issuance of Policy (Contract).
2. Issuance of Endorsement;
3. Monitors available revolving fund up to the processing and preparation of the checks for the following.
A. Branch’s monthly bills such as telephone, Wi-Fi, water, electric, and office rental;
B. Agent’s commission;
C. Procurement of office supplies and equipment;
D. Petty cash fund;
E. Reimbursement of representation and gasoline allowance; and
F. Other branch’ expenses.
4. Monitors available claims fund up to the processing and preparation of check for the following:
A. Car dealers;
B. Repair shops; and
C. Client reimbursement check.
5. Petty cash custodian - prepares cash voucher for office expenses (P 1.00 - P300.00).
6. Prepares reimbursement vouchers.
7. Monitors and in charge in making follow-ups in the head office’s accounting department.
8. Generates weekly and monthly production report. 9. Prepares daily cash receipts.
10. Reconciliation and verifying bank passbooks and online payments. 11. Monitors and making sure that all documents are well filed and are on their designated areas.
12. Prepares monthly and yearly expense report.
13. Deposit collection to the bank.
14. Issuance of official receipt; and
15. Assists clients in claims.
Customer Service Assistant
SM Lucena (Department Store)
Lucena City, Quezon
Philippines
June 2004 – October 2006
EDUCATIONAL BACKGROUND:
TERTIARY
LAGUNA COLLEGE
San Pablo, Laguna
Philippines
Bachelor of Science in Commerce, Major in Management 1999 - 2003
SECONDARY
Lady Mediatrix Institute
Candelaria, Quezon
Philippines
PRIMARY
St. John Parochial School
Tiaong, Quezon
Philippines
1989 - 1995
SKILLS:
- Communication (Oral and Written)
- Computer Literate
- Time Management
- Customer Service
- Organizational Skills
REFERENCES:
Jeric Aplasca
Prudential Guarantee and Assurance, Inc.
Admin Assistant
*****.*******@*******************.***
Heidi Guce
Prudential Guarantee and Assurance, Inc.
Branch Cashier
*****.****@*******************.***
Michael Jimenez
County of San Bernardino – Accountant II
*******.*******@***.********.***
Contact this candidate