Front Desk Customer Service
Resume:
Maurice Williams
*** **** ***, ***. **** Louisa, VA
**************@*****.***
Well rounded customer service experience, who is passionate about the happiness of the customers and attention as well as service given.
Work Experience
Front Desk Associate
Hampton Inn by Hilton- Godonsville Va
May 2024 to Present
*Check in and out all guest
*Attend to all guest needs and wants while staying at the hotel
*Make sure rooms were clean to company standard as well as making sure they had all customer basic amenities.
Truck Driver Class A
Western Express - Richmond, VA
September 2021 to October 2023
*Over the road dry van deliveries
*Make sure all deliveries were delivered in a timely manner as well as communicate with the receiving and shipping facilities
Service Technician
Roof Systems of Virginia
December 2017 to January 2019
*Attend to all leak calls, seeking and repairing leaks, using various tools to make sure all jobs were completed in a timely manner.
Golds Gym Arboretum
Custodian/Fitness Consultant/Front Desk Manager
Jan. 2016-June 2017
*Duties include but are not limited to; managing and ensuring cleanliness of gym equipment and facilities, managing and scheduling other custodians
*Promoting and selling gym memberships
*Managing duties and schedules of the front desk and employees.
Chesterfield County Public School
Custodian
Sept. 2008-May 2009
*Duties included but not limited to; performing routine maintenance to custodial equipment and supplies, dusting and mopping floors, cleaning restrooms and restocking supplies, maintaining school ground cleanliness and safety.
*Knowledgeable of MSDS sheets.
Heavy Equipment Operator
United States Navy
June 2007 to January 2012
Operate various heavy equipment, various general labor duties, and managing small groups on different projects.
Education
H.S. Diploma in College Prep
Powhatan High School - Powhatan, VA
January 2004 to June 2007
University Of Maryland Global Campus
Business Administration minor Human Resources
April 2024 to Present
Skills
•Customer service
•Time management
•Problem-solving
•Computer Literacy
•Service Technician Experience
•Commercial driving
•Tractor-Trailer
•Commercial Vehicle Experience
Military Service
Branch: United States Navy
Service Country: United States
Rank: E-1
June 2007 to June 2015 Seabee, Heavy equipment operator
Certifications and Licenses
CDL A
Additional Information
Skills & Abilities Leadership
Active Listening
Management Skills
Communication
Problem-solving
Time Management
Customer Service
References
*Vaughn Charles
*Cedric Robertson
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