Customer Service Administrative Assistant
Resume:
Glenda L. Fearn
Huntsville, Alabama 35811
Cell: 256-***-****
************@*****.***
June 1, 2023
Dear Hiring, Personal,
Your position for employment I have excellent skills, abilities, and work ethic. I have accomplished working as a Salon owner and Manager for over 30 years. Excellent Customer Service skills, Community Support Specialist, Certified Nursing Assistant, and completed Medical Administrative Assistant program in May 2013 at Calhoun Community College. I am eager to learn new skills and education.
I look forward to hearing from you. Thank you for your time and consideration.
Sincerely,
Glenda Fearn
Glenda Fearn
193 West Emert Road
Huntsville, Alabama 35811
Cell: 256-***-****
************@*****.***
OBJECTIVE:
I am seeking Employment for Customer Service Representative where clerical skills and high-quality Customer support services will be fully utilized to strengthen the operations of your facility
SUMMARY OF QUALIFICATIONS:
Excellent clinical, customer service and communication skills
CPR Certified
Worked with Alzheimer’s and Dementia Patients
Administrative support
Abide by corporate policies and procedures
ICD-10 and CPT Codes
Coordinate schedules, make appointments.
Order supplies and accurately process invoices.
Microsoft Office Software
Salon Owner/ Manager
Handle Customer Complaints
Payroll/ Make deposits/ and petty cash.
Hire employees/ manager over 15 employees.
Make schedule for employees.
Inventory/ open and close salon
Taught Education Seminars / and Increase Sales
EDUCATION:
Buckhorn High School (1981-1985)
J.F. Drake State Technical College (1985-1987)
Calhoun College (05-2013) Medical Administrative Assistant
WORK EXPERIENCE:
J. C. Penney Salon (1987-1990)
Stylist, Excellent Customer Service, cuts, relaxers, perms, color, press/curl, and training seminars.
West Side Health Care (1990-1992) Certified Nursing Assistant, assist residents with eating, dressing, walking, vital signs, bathing, worked with Dementia, Geriatric, and Alzheimer’s patients.
Windsor House Nursing Home (1992-1994)
Certified Nursing Assistant, assist residents with eating, dressing, walking, vital signs, bathing, worked with Dementia, Geriatric, and Alzheimer’s patients.
Big Springs Nursing Home (1994-1997)
Certified Nursing Assistant, assist residents with eating, dressing, walking, vital signs, bathing, worked with Dementia, Geriatric, and Alzheimer’s patients.
VA Nursing Home (1997-1999)
Certified Nursing Assistant, assist residents with eating, dressing, walking, vital signs, bathing, worked with Dementia, Geriatric, and Alzheimer’s patients.
Private Care Susie Marie Thompson (1999—2001))
Patient Deceased. Certified Nursing Assistant, assist residents with eating, dressing, walking, vital signs, bathing, worked with Dementia, Geriatric, and Alzheimer’s patients.
First Impression Salon (2001-2017)
Manager/Stylist, excellent Customer Service, cuts, perms, relaxers, color press/curls, weaves, and opening/closing, deposits, inventory, hire employees, marketing.
Opportunity Center (2017-2023)
In structs basic self-care and independent living skills to individuals with intellectual disabilities by performing following duties:
1.Converses with individuals to reinforce positive behaviors and promote social interactions.
2.Accompany/supervise individuals to prevent injury to themselves or others.
3.Observe/document behaviors.
4.Assist in recording data to be used in completing progress reports.
5.Driver transporting individuals.
6.Scheduling promoting volunteer opportunities in the community.
7.Assist scheduling for community integration.
Madison County Rural Transportation (TRAM) 01/01/2024) Present
Transport citizens within Madison County to and from their destinations.
1. You will receive a schedule every morning, it changes, never stay the same.
2.Document time when you pick up a customer and drop off.
3.Document the distance from one destination to another.
4.Fuel card, document how much fuel you used for day-to-day bases
5.Contact supervisor if any occurrences
References
1 Katherine Pickett 256-***-****
2. Mekeshia Cartwright 256-***-****
3. Cordell Hughes 480-***-****
4. Charlie Reynolds 256-***-****
Contact this candidate