CSA
Resume:
EDUCATION
Gretna High School
Obtained General Education Diploma while maintaining a 3.2 GPA average.
Lyn Cage
Completed Certified Nursing Assistant Course
Centra
Completed CPR/First Aid Training
Central Virginia Community College
2010-2012 & 2023-Now
Currently enrolled part time
JESSICA POWER
OBJECTIVE:
Optimistic & dedicated associate
with a total of 10+ years of
experience providing exceptional
service & care to employers &
clients. Committed to a work ethic
that utilizes strong critical thinking
skills & communication to build &
maintain good employee & customer
relations. Strongly belief that
utilizing a positive attitude,
approachable disposition, & a good
sense of teamwork, along with
dedication & hard work ensures the
enhancement of employee &
customer experiences. Looking to be
a valuable employee with a
company where my knowledge &
skills will provide the opportunity
for steady employment & growth.
CONTACT INFORMATION
PHONE:
EMAIL:
***************@*****.***
WORK EXPERIENCE
Stewart’s Industrial Cleaners Office Manager
12/2021–05/2023
Answering incoming calls, attend meetings assisting in set up of new contracts, assigned employees to various work locations, created weekly employee schedules, processed hours for payroll, created & maintained employee files, trained new hires on chemical safety & hazardous materials, communicated with clients about issues, changes, updates, managed accounts & created monthly billing invoices.
Burkee’s Outlet Floor Display Coordinator
09/2019-12/2021
Unloaded & sorted new merchandise, cleaned sales floor daily, put out all merchandise placing products in visually appealing manner. Greeted customers, directed them to desired department, created seasonal displays, sales displays, new merchandise displays, clearance displays, assuring they were neat & visually appealing, marked down clearance items, reviewed weekly consumer & sales reports to identify any areas for improvement,
MidAtlantic Printers Machine Operator, & Shipping
04/2017–08/2019
Inserted Crayola Giant Coloring Pages into envelopes, kept neat tidy workstation, met production standards Promoted to Machine Operator: operating shrink wrap, keeping machine free from all debris, checking valves ensuring correct temperature, unloaded wrapped product checking quality, inserted wrapped envelopes into boxes for shipping Promoted to Shipping: Retrieving boxes from wrapping area, sealed boxes, printed & add shipping labels, stacked packages on pallet according to shipping chart requirements, kept daily production chart,
REFRENCES:
Readily available upon request
In Home Care Nursing Assistant
02/2016–10/2017
Provide in home care to patients ensuring all daily living needs such as hygiene routines, cleaning, cooking meals, providing transport as needed &, maintaining daily log of all activities, food intake, medications taken, & physical activity to pass on to employer for review.
TASTE OF ITALY Head Waitress
11/2014–01/2016
Interviewed & hired dining room staff, completed weekly schedules, entered payroll, trained new hires, made weekly cleaning schedule, kept stations stocked, split tips & counted drawers at end of shifts, worked registers\POS software, printed daily income reports, helped serve food when needed, maintained customer satisfaction thorough open communication
& implementing restaurant policies, stayed up to date on Virginia Health Codes & policies ensuring all standards were met. Sherry’s Kids Daycare Care & Administrative Assistant 04/2011 - 05/2014
Care of children, keeping areas cleaned stocked & organized, incorporating various play & learning activities daily, scheduled new child interviews, created & maintained files children, relayed any special needs to staff, completed Virginia State Food Program Paper Work monthly, created healthy nutritious menus weekly for all meals, created feeding chart for all infants, kept pay log for children takin note of any food allergies, ensured all accounts were up to date on payments, complied with Virginia State Daycare Regulations completing courses & certifications when needed.
Startek Customer Service/Data Entry Agent
06/2008 - 02/2011
Answered incoming calls, used scripted responses to engage customers about accounts, used critical thinking skills & to ensure satisfaction, keyed any customer requested changes or updates into their file, Promoted to Disconnects Department Schedule disconnects by reviewing & keying data orders into computer systems working to accomplish a set goal of processed orders weekly, reviewed completed disconnect orders & closed all up-to-date accounts, sent unpaid accounts to collections department.
SKILLS
90%
100%
80%
75%
86%
95%
0.00% 25.00% 50.00% 75.00% 100.00%
Computer & Literacy
Communication
Time Management
Technical
Interpersonal
Organizational
Contact this candidate