Customer Service Facility Maintenance

Location:

Posted:

August 03, 2024

Dalton Wilson

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Experience:

Lasting Paws (All Paws) Sandy

Sandy, UT. 84070

June 2021 – June 2024

Handling and Preparation:

· Greet pet owners and provide support during the intake of deceased pets.

· Safely handle and transport pets from the facility to the cremation area.

· Prepare pets for cremation, ensuring dignity and respect are maintained.

Cremation Process:

· Operate and maintain cremation equipment in accordance with health and safety standards.

· Monitor the cremation process to ensure it runs efficiently and safely.

· Manage the post-cremation process, including the collection of ashes and ensuring accurate identification of remains.

Customer Service:

· Communicate with pet owners and veterinary staff with empathy and professionalism.

· Explain cremation services, options for memorialization, and answer questions regarding the process.

· Provide support to grieving pet owners and offer assistance with memorial items.

Record Keeping:

· Maintain accurate records of all cremations, including pet identification and owner information.

· Ensure compliance with local and state regulations regarding pet cremation and disposal.

· Facility Maintenance:

· Keep the cremation area clean and organized, following all health and safety protocol.

· Assist with inventory management and ordering supplies as needed.

Team Collaboration:

· Work collaboratively with team members to ensure efficient operations.

· Participate in ongoing training and development to improve skills and knowledge

Education

Jordan High School, Sandy Utah Class 2021