Customer Service Team Member
Resume:
La'Khia Fite
Bakersfield, CA *****
***********@*****.***
• Tracking inventory
• Problem solving
• Calculating qualities
• Time management
• Accountable and reliable
• Customer service
• Detail-oriented
• Preparing labels for prescriptions
• Organizes medications for pharmacist to dispense
• Critical thinking
• Organization skills
• Dispensing and filling prescriptions
• Medication expiration tracking
• Verifying orders
• Microsoft
• Typing
• Computer proficiency
• Communication and listening skills
• Drug storage procedures
• Pharmaceutical calculations
• Pharmacy software system
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service/ team member
Bakersfield, CA
May 2021 to Present
Promoted customer loyalty by efficiently handling food and service complaints
Worked in a fast paced establishment as a full-service food provider, taking orders, and collecting payments
Assisted wait staff and other members of the team in completing tasks
Went through the shelves and products cases looking for expired stock and discarded any that were outdated or spoiled
Processed payments and counted change to complete transactions
Wiped down counters, moped the floors, restocked materials, sanitized equipment to keep the food prep and dining areas clean
Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business
Performed shift change tasks to keep the store organized and efficient everyday
Replenished condiments, coffee,and other beverages, and supplies while keeping the service areas clean
Thoroughly washed and sanitized all dishes, glassware, and silverware after each use
Washed, peeled, and cut a variety of fruits and vegetables to prepare for serving
Restocked condiments, beverages, and supplies, while keeping the service areas clean
Prepared orders for customers by arranging food items on serving trays and placing them in take- out packaging
Took orders by listening to customers and recording menu selections, substitutions, and add-ons
Greeted customers promptly and took orders to keep the flow of traffic moving
Greeted customers, offered help, and provided knowledgeable assistance
Double-checked orders for accuracy and bagged meals for transport
Counted back change on cash transactions accurately to match register readouts and balance the cash register
Interacted with customers in a pleasant and courteous manner in order to to provide excellent service
Kept the food preparation zones clean, sanitized, and well-organized to increase store efficiency Sales Representative
AT&T-Bakersfield, CA
October 2023 to November 2023
The reason for my leave is because our boss was told to move to Fresno, so the rest of the employees had to quit.
• Active listening
• Product knowledge
• Time management
• Negotiation
• Communication skills
• Presentation skills
• Empathy
• Social selling
• Business
• Critical thinking
• Customer service
• Adaptability
• Ambition
• Public speaking
Babysitting/Babysitter, nanny, child care
Bakersfield-Bakersfield, CA
March 2021 to September 2023
• Spoke with parents about their daily activities, as well as positive and negative developments
• Bathed, dressed, and assisted with tooth brushing to promote good personal hygiene and oral health
• Developed strong bonds with children by inquiring about their school, friends, and hobbies
• Reviewed and followed parent directions for all aspects of children’s care
• Kept track of the children’s behavior, the food they ate, and the medications they were given
• By encouraging open communication and providing positive feedback, i was able to form long-lasting, professional relationships with families and children
• Used developmentally appropriate discipline to enforce rules and mange behavior
• Providing nurturing and positive environments for children’s social and emotional development
• Directed children away from dangers and led indoor and outdoor activities
• Helped children with homework assignments and special projects in a variety of subjects in order to help them succeed academically
Education
Trade school in Pharmacy Technician
UEI College - Bakersfield, CA
August 2023 to June 2024
High School Diploma
Foothill High School - Bakersfield, CA
August 2017 to January 2021
Skills
• Fast Food Team Member: (1 year)
• Communication skills (5 years)
• Excellent communication skills (5 years)
• Babysitter/ Babysitting: (5 years)
• Communication (5 years)
• Housekeeper (8 years)
• Reliable (7 years)
• Food preparation (1 year)
• Fast learner (7 years)
• Active listener (7 years)
• Child Development (2 years)
• Customer service (1 year)
• Positive and cheerful (7 years)
• Follows directions (8 years)
• Self-motivated (5 years)
• Materials preparation (2 years)
• Hard-worker (8 years)
• Child Supervision (2 years)
• Childcare (5 years)
• Organization (7 years)
• Safe food handling (2 years)
• Nannying (4 years)
• Toddler Care (2 years)
• Food Safety (2 years)
• Cash register (1 year)
• Inventory management (1 year)
• Tutoring (5 years)
• Teaching (3 years)
• Early Childhood Education (5 years)
• Cash Handling (2 years)
• Serving Experience (1 year)
• Pet Sitting (2 years)
• Caregiving (3 years)
• Serving (1 year)
• Pharmacy Software
• Pharmacy Technician Experience
• Time Management
Languages
• English - Fluent
Certifications and Licenses
Food Handler Certification
Driver's License
ServSafe
CPR Certification
November 2023 to November 2025
Assessments
Sales skills — Proficient
April 2023
Influencing and negotiating with customers
Full results: Proficient
Work motivation — Proficient
February 2021
Level of motivation and discipline applied toward work Full results: Proficient
Retail customer service — Proficient
July 2022
Responding to customer situations in a retail setting Full results: Proficient
Early childhood development — Proficient
December 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
October 2023
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate