Mental Health Hr Coordinator

Caitlyn C. Galvin

ccgalvin*@gmail.comㅣwww.linkedin.com/in/ccgalvin ㅣ551-***-****

Experience

HR Coordinator Jan. 2023-Present

FirstService Residential New York, Property Management

●Manage HRIS employee changes and compliance for 6,000+ employees

●Spearheaded the onboarding of over 100 new employees each month through HRIS to maintain compliance with state and federal laws

●Verify and audit employees’ documents and I9 forms to enforce I9 compliance

●Partner with union representatives, employees, and managers to ensure compliance with over 10 different CBAs and numerous Non-Union contracts (unions include but are not limited to 32BJ, Local 670, and Local 2)

●Developed and led weekly HRIS/time and attendance trainings for new hires and acquired employees, informed new employees of company policies, formed relationships with new FSR representatives and building staff

●Perform audits with attention to detail to ensure a clean system

●Troubleshoot system issues and brainstorm ways to improve our system based on client needs

●Provide guidance to managers and building staff

Crisis Counselor/Volunteer June 2022- Jan. 2023

Crisis Text Line

●Mentored 3 individuals per shift through their mental health crises by employing empathic, de-escalation, and evidence based techniques

●Logged and maintained records to track progress for each individual who reached out

●Underwent series of trainings to prepare for presented challenges and to properly counsel someone in crisis

Retail Sales Crew Member May 2020-Sept. 2022

Trader Joe’s

●Provide excellent customer service to form and maintain relationships with consumers

●Receive shipments, manage inventory, and write product orders for the next day

Health and Wellness Intern and Podcast Manager Jan. 2022-June 2022

Psychology of Wellness, LLC

●Manage quality and output of podcast media using software such as Microsoft Office and ClickUp

●Delegate tasks to colleagues, communicate expectations and deadlines effectively

Family Resource Intern Sept. 2021-Dec. 2021

Clinical and Support Options

●Manage community outreach and healthcare resources for community using Microsoft Excel

●Led weekly sessions with clients regarding their daily life and mental health

Education

University of Massachusetts Amherst December 2022

Bachelor of Science in Psychology, Certificate of Social Work Amherst, MA

●Cumulative GPA: 4.0

●Member of Phi Kappa Phi Honor Society, Psi Chi Honor Society, TA and Peer Mentor in Psychology Dept.

●Awarded Dean’s List/Honor Roll for 8 consecutive semesters

●Member of the Service Learning and Civic Engagement program, VP of Ballroom Dance Team

Technical Skills: Microsoft Office, Google Suite, ADP systems, Smartsheet, ESS, Calendly

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