Customer Service Social Media
Resume:
BRIAN MILLER
Chicopee, Massachusetts
**************@*****.***
SKILL SUMMARY:
•Natural, courteous communicator with sharp observation skills
•Proactive to provide superior customer centered, solution focused service
•Comfortable and adept at working independently and collaborating with teammates
•Respectful and supportive of established standards and procedures.
•Technology proficient including Internet, Social Media & Microsoft Office
•CPI certification
•CPR certification
EDUCATION:
Holyoke Community College, Holyoke, MA December 2022 - February 2023
Certificate - Customer Service
Intensive synchronous and asynchronous Customer Service study including effective communication, active listening, building brands and extensive professional development.
NAME OF SCHOOL, Pittston Area, PA
Diploma
EMPLOYMENT HISTORY:
MiraVista Behavioral Health Holyoke,Ma 2023-Present
Mental Health Counselor
-Assist patients with daily skills
-Chart patients progress
-Assist nursing with unit operation
-Record patients vitals and chart
-Assist with ADL,s
The Retreat at White Birch, Simpson, PA 2021 - 2022
Counselor Assistant
•Assist clinical staff with daily operation of short term residential recovery facility for 32 men
•Facilitate group session for up to 15 residents, with timely starts, focused topics and resources
•Managed one on one appointments for a variety of services
•Upheld the strongest of standards with sensitive information and confidentiality
The PA Hutchison Company, Mayfield, PA 2021
Packer/Warehouse
•Sorted, stacked and packed books and other print materials
•Safe operation of forklift to reorganize inventory and staged for customer delivery
BRIAN MILLER
Chicopee, Massachusetts
**************@*****.***
REFERENCES:
NAME Jennifer Martinez
Position/Title Logistics Coordinator
Company Self employed
Address 6959 Village Stream Place
City, State Zip Gainesville Va 20155
Phone 202-***-****
Email *************@******.***
NAME Tina Omens
Position/Title Secretary
Company Cityline Truck And Trailer Repair
Address 1 Cherry Street
City, State Zip Pittston Pa 18640
Phone 570-***-****
Email *********@*****.***
NAME Marshall Gosselin
Position/Title Baker
Company Big Y
Address 40 Grandview Street
City, State Zip Springfield Ma 01105
Phone 413-***-****
Email ******@*****.***
Contact this candidate