Billing Specialist Accounting

SURAIR BEHI

**** *** ******* ***** *** #**** Houston, TX 77054 · 832-***-****

**********@*****.***

EXPERIENCE

JANUARY 2024 – CURRENT

BILLING SPECIALIST, HUSCH BLACKWELL LLP

E-mail/phone correspondence with outside offices to facilitate providing reports or data that accompany the paperless proforma distribution efforts.

Updating attorneys with any potential issues regarding the monthly pre-bill process.

Maintain telephone and personal contact with clients, attorneys and staff on billing matters.

Modify time and cost entries as directed.

Compile necessary back-up documentation per client billing guidelines.

Acquire and maintain proper approval documentation.

Print/mail or electronically submit client invoices.

Manage monthly reports surrounding billing workload.

Communicate with attorneys, clients or staff to address billing questions, as needed.

Answer questions regarding billing processes and procedures.

Assist with customized reporting requirements for internal/external clients.

Utilize computerized accounting and billing software applications.

Maintain contact with attorneys, staff, and clients and observes confidentiality of client and firm matters.

Effectively prioritize numerous tasks and complete within designated time deadlines.

Other duties as assigned.

FEBRUARY 2020 – JANUARY 2024

BILLING COORDINATOR & ACCOUNTING SPECIALIST, fullenweider wilhite P.C.

Perform routine data processing tasks and input relevant information into systems utilized to facilitate the billing and collections processes.

Update internal processes and systems for opening matters to ensure all internal systems accurately reflect the data processed.

Implement transfers and edits to ensure accuracy of rates, narratives, time and expense records, and matter identification fields for pre-bills and invoice processing.

Process and distribute (paper and electronic) pre-bills and invoices for delivery to billing attorneys and clients.

Monitor invoice status (e-billing and/or regular A/R) for clients and document A/R and unbilled inventory status in system; follow-up in efforts to ensure timely collection of invoices.

Identify and help resolve problematic patterns and situations that may adversely impact billing and collections.

Responsible for client billing, client account maintenance, receivables tracking, and coordination with accounting.

Bill clients bi-monthly for all Attorneys and Partners within the paperless workflow system.

Generate and proof invoices for accuracy.

Assist Attorneys, Paralegals and Secretaries with inquires.

Set up electronic billing as needed.

Edit time and cost entries as instructed.

Research details of expenses and/or credits on a client’s account.

Prepare bi-monthly pre-billing ledgers.

Complete pre-bill edits and prepare invoices and statements.

Prepare special reports as requested by the Administrator and/or Partners.

Input new business memorandums into the time and billing system.

Create new clients and new matters in the time and billing system.

Update existing clients and matter billing information.

Close monthly billing activity in the time and billing system.

Maintain accurate and current records of time recordation, billing, and collection activities.

Set up new timekeepers and users in the accounting software system.

Enter, review and revise Attorney time entries in time and billing system as needed.

Work in a collaborative fashion with Partners, Attorneys, Administrator, and staff.

Maintain good working rapport with clients using discretion and judgment.

Ability to organize and prioritize numerous tasks and complete them under time constraints.

Follow-up with Aged WIP on a monthly and quarterly basis.

Write off, discount or offer payment plans with Attorney or Partner’s approval.

Handle all aspects of A/P by entering and paying vendors, cutting checks or perform wire transfers for reimbursements and retainer refunds.

Handle all aspects of A/R by collection of consultation payments, retainer payments, and retainer replenishments

Reconcile all accounting activities for operating and IOLTA accounts as well as firm’s monthly AMEX charges.

Go over client Engagement letters, and follow up with Evergreen accounts on a monthly basis.

Serve as a backup for the front desk.

FEBRUARY 2014 – JANUARY 2020

OPERATIONS MANAGER, sanders resettlement services

Provided comprehensive services to refugees, immigrants and low-income residents of Harris County in order to enhance the process of their cultural adjustment and economic self-sufficiency.

Resettlement Services to promote early self-sufficiency and cultural adjustment among newly arrived refugees such as Reception & Placement as well as Repatriation.

Social Service Program to encourage and facilitate early as well as economic independence of newly arrived refugees such as Employment Services, Case Management and Drivers Education.

Managed the reception area and ensure effective telephone and mail communications both internally and externally to maintain a professional image.

Supervised and coordinated overall administrative activities for the Office Administration Department. Negotiated the purchase office supplies and furniture, office equipment for the entire staff in accordance with company purchasing policies and budgetary restrictions.

Responsible for the facilities day-to-day operations (such as distributing access keys as well as back- up to security access cards).

Participated in any needed special department projects.

JANUARY 2009- FEBRUARY 2014

OFFICE MANAGER, trow engineering consultants inc. (Keystone xl pipeline project)

• Provide leadership and office management to a project office.

• Plan and administer company policies and procedures.

• Ensure smooth transition of all business processes and vendor relationships

• Manage accounts and oversee the daily operations for A/R A/P as well as payroll

•. Manage office services and support activities for a Project office.

• Supervise receptionist and assist in management administrative staff work distribution.

• Manage office overhead budget.

• Coordinate with the internal departments for office needs related to accounting, contracts, IT, or other support functions required.

JULY 2008-JANUARY 2009

LEAD DOCUMENT CONTROLLER/QUALITY DATA COORDIATOR, aerotek professional services client AMEC paragon)

• Assisted in transitioning documents from the Quality Management System to AMEC Document Library.

• Formatted procedures according to company standard.

• Maintained schedule and follow-up of all company procedures with each Department Manager.

• Assisted in training of employees on how to utilize ADL via Sharepoint.

NOVEMBER 2007-JULY 2008

SENIOR QUALITY ASSURANCE COORDINATOR/TRAINER, patient account services inc.

• Responsible for account audits and providing feedback as to the results of the audits.

• Responsible for call monitoring and providing feedback as to the results of calls.

• Review and interpret contractual terms for Managed Care, Commercial, Medicare, Medicaid, and Worker's Compensation.

• Track and determine appropriate supporting documentation for all follow-up/ collection activity.

• Assist with writing and maintain policies and procedures for all assigned areas of operation.

• Assist and resolve patient inquiries/requests in a 24-hour period.

• Assist with the training material and training of operational team members.

• Assist with special projects.

•. Created and maintained company Policies and Procedures.

• Provided new hire orientation, assist with cubicle placement, as well as ordering of office supplies.

•. Other duties as assigned.

EDUCATION

AUGUST 2020-CURRENT

BS LEGAL STUDIES, University of houston-clearlake

AUGUST 2012-MAY 2014

ASSOCIATE PARALEGAL, houston community college

SKILLS

Scheduling

Billing

Accounts Payable

Accounts Receivable

Payroll

Orion

Prodoc

Quickbooks (10+ years)

Typing 45 WPM

3E

E-Billing

Microsoft Office (10+ years)

Sharepoint (10+years)

SAP

Adobe Acrobat (10+ years)

Speak Arabic & Somali

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