Marques Whitaker
Oakland, CA *****
510-***-**** ******************@*****.***
PROFESSIONAL SUMMARY
Proven track record of enhancing operational efficiency and customer satisfaction at GSC Logistics through meticulous quality control and effective problem-solving aptitude. Excelled in roles requiring spreadsheet development and relationship building, contributing to significant project successes and a safer work environment. Demonstrated reliability and organizational skills across diverse teams, ensuring optimal resource utilization and project completion.
SKILLS
Spreadsheet development
Information Security
Quality Control
Research
File and database management
Customer Satisfaction
Prioritization
Telephone Etiquette
Relationship Building
Reliability
Microsoft Office
Organizational Skills
Active Listening
Written Communication
Problem-solving aptitude
Spreadsheet development
Information Security
Quality Control
Research
File and database management
Customer Satisfaction
Prioritization
Telephone Etiquette
Relationship Building
Reliability
Microsoft Office
Organizational Skills
Active Listening
Written Communication
Problem-solving aptitude
WORK HISTORY
CLERK 01/2016 to 03/2023
Folsom State Prison - Folsom
Contributed to the success of projects by conducting thorough research and compiling relevant information for use by team members.
Assisted department of corrections in recruiting process by reviewing paperwork and scheduling meetings leading to an improved talent pool.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Supported event planning initiatives through venue sourcing, material preparation and logistics coordination resulting in successful gatherings.
PROCESSOR OPERATOR 05/2003 to 12/2006
GSC Logistics - Port Of Oakland, United States
Improved accuracy of processed materials through ongoing attention to detail and precision adjustments.
Provided timely feedback on machine performance issues to supervisors for prompt resolution of problems affecting production rates or quality levels.
Contributed to cost reduction efforts by identifying areas for improvement in resource utilization and waste management.
Managed inventory of supplies and equipment, ensuring availability of necessary items for uninterrupted operation.
Demonstrated flexibility in adapting to various roles within the processing department as needed for optimal efficiency.
Maintained a safe work environment by following safety protocols and addressing potential hazards.
LANDSCAPER 01/2003 to 01/2004
East Bay Conservation Corps - Oakland, United States
Applied proper pest management techniques for maintaining healthy landscapes without compromising environmental safety.
Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
EDUCATION
Vision Adult School - Corcoran, United States GED
Coastline Community College - Fountain Valley, CA Associate of Science
Business