Customer Service Warehouse Picker

Hydia Townsend

**** ******** ** **., **********, Alabama, 35801, US • 256-***-**** • ***************@*****.*** Dedicated to learning, growing, and succeeding in whatever I do. Working efficiently, correctly, and quickly is a strength. Punctual, dependable, and team-oriented.

Demonstrated ability to work effectively in both team and solo settings. I stayed motivated to finish jobs on time.

Dedicated to completing tasks and job responsibilities in a timely and unobtrusive manner. Lifting and sorting

Assembly and production

MS Office

Labeling and boxing

Quantity calculations

Customer service

Team management

Team building

Shipping and receiving

Loading and unloading

Order picking and processing

First Aid/CPR

Communications

Material Operator - October, 2023 to Present

Express Employment Professionals - Huntsville, AL

Operate equipment and machines that support production. Maintain and support 5S initiatives throughout the facility. Drive a safe culture by adhering to all safety rules, supporting safety initiatives, and communicating opportunities for improvement through near misses, and Kaizen.

Maintain cleanliness of operations, equipment, and facility. Correctly move and label material/product throughout the process. Ensure quality products are delivered to customers by inspecting products throughout the process. Perform repetitive tasks in a fast-paced environment. Notify group leader of defective material, equipment, or tools that hinder the process. Participate in projects and work with others to provide solutions to opportunities and drive improvement and efficien. other duties as assigned .

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Warehouse Picker - May, 2022 to January, 2023

Amazon Fulfilment Center - Madison, AL

Placed packed boxes on conveyor belts to be transported to shipping stations. Checked inbound and outbound shipments for accuracy and to avoid mistakes. Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds. Pre-assembled containers so that packing associates could choose them quickly. Reorganized storage areas to improve access and meet the needs of various products with varying weights, sizes, and shapes. Was in charge of receiving incoming stock and delivering it to designated locations. Caregiver - April, 2021 to March, 2023

AMT Medical Staffing Inc - Birmingham, AL

Made appointments for clients and accompanied them to them. Increased patient satisfaction by assisting people with personal tasks like dressing and walking. Assessed the client's progress toward annual and quarterly objectives. Ran errands for customers, including grocery shopping and other essentials. Drove people to doctor's appointments and other errands. Assisted patients in taking care of themselves by teaching them how to use canes or walkers properly and safely. Gathered dietary information, assisted with feeding, and monitored intake to help patients achieve nutritional goals and support wellness goals. Helped residents prepare for activities and social events. Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting. Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week. Materials Handler - August, 2019 to April, 2020

Boeing Field - Madison, AL

Performed cycle counts and inventory control to keep track of product levels. Maintained inventory of shipping materials and supplies through kanban. Answered an average of calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.

Double-checked inventory reports and activity to make sure everything was in order. Oversaw warehouse operations and ensured that proper shipping procedures were followed. Was in charge of the efficient transportation over materials being sent across to other buildings every day. High School - 2014

Sparkman High School - Harvest, AL

EDUCATION

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