Customer Service High School
Resume:
Herminia Chavez
Glendale, AZ *****
***********@*****.***
Skills
Upselling strategies
Professional Appearance
Customer Support
Loyalty Program Promotion
Returns processing
Store maintenance
Merchandise Restocking
Handling Complaints
Point of sale systems
Credit card processing
Order Processing
Education and Training
May 1996
Peoria High School Peoria, AZ
High School Diploma
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Customer-focused Retail Sales Associate Cashier offering background in cashier, sales and merchandising responsibilities. Responds quickly to customer requests and concerns. Creates positive, inviting environment for customers.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Experience
January 2024 - Current
Frys Food - Peoria, AZ
Front End Retail Cashier
Maintained a clean and organized checkout area to ensure customer satisfaction.
Inspected receipts to verify accuracy of transactions prior to giving them to customers.
Resolved customer complaints in an efficient manner while adhering to company policy.
Bagged merchandise for customers upon request or as needed according to store standards.
September 2007 - August 2018
Walmart - Peoria, AZ
Overnight Stocker
Received and stocked merchandise in a timely manner.
Organized shelves, racks and bins to ensure product availability.
Operated forklift and pallet jacks to unload trucks and move products throughout the store.
Restocked shelves according to plan-o-grams set up by management team.
Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
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