Memory Care Customer Relations
Resume:
Moriah Cooksey
Arlington, TX *****
*********@*****.***
To obtain a challenging position, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company's brand name. Authorized to work in the US for any employer
Work Experience
In Home Caregiver
Honor - Dallas-Fort Worth, TX
August 2023 to Present
Assist with everyday living, medication reminders, transportation etc. Caregiver
The Villagio of Carrollton - Carrollton, TX
August 2022 to Present
Assistant residents with ADLs, perform laundry duties in timely manner, daily well checks. Caregiver/Med Aide/ Activities assistant
The Auberge - Irving, TX
May 2020 to Present
Memory care unit. Assist with everyday living, toileting, transfers, bathing, feeding. In charge of leading activities to accommodate existing skills.
Housekeeper
Stayfrontdesk - Fort Worth, TX
March 2020 to Present
I am given a schedule with different units and different locations that has to be cleaned promptly. Change bed linens and supply extra for guest. Each unit has to be cleaned within an hour. I was placed on furlough due to covid-19.
Transporter
DoorDash - Arlington, TX
January 2018 to Present
Accept orders, pick up orders, deliver orders to customers location. Resident Assistant/Med Tech
Brookdale Assisted Living Community - Dallas, TX
February 2015 to Present
Assisted elderly residents with everyday living, administer medication at designated times to residents, document vital signs, meal intakes, and changes in condition. Caregiver
Mustang Creek Estates Residential Assisted Living & Memory Care- Keller - Keller, TX May 2015 to October 2015
Responsibilities
Meal preparation, grooming, medication reminders, toileting, laundry,transfers. Accomplishments
I love interacting with the residents. I help them to feel more than comfortable for me to be able to help them not only physically but also emotionally .
Skills Used
Daily assistance with living arrangements
Cosmetologist/Receptionist
Good Hair Day Salon - Duncanville, TX
May 2014 to May 2015
Provide superior hair care services to a variety of clients to promote healthy hair care
• Keep work station clean and sanitize tools such as scissors and combs.
• Utilize Web-Based Software "Vagaro" to manage appointments
• Operate cash registers to receive payments from patrons.
• Develop new styles and techniques.
Warehouse Worker
Target Distribution - Midlothian, TX
January 2014 to April 2014
Documented and managed the inventory control system in the computer placed in the warehouse using scanners and bar code readers.
• Maintained accurate records of the materials received and transported out of the warehouse;
• Received orders and loaded packages and stored them properly in the warehouse for loading onto trucks.
• Maintained a clean work environment, and kept tools and equipment used for unloading and loading goods in their assigned places.
Produce Associate
Walmart Corporation - Arlington, TX
June 2013 to January 2014
Handled large volumes of customers in cheerful and friendly manner.
• Maintained knowledge of products and operations of all produce departments.
• Assisted with the stocking and displaying of products.
• Identified and disposed all produce, which is no longer suitable for sale.
• Maintained company safety and sanitation guidelines.
• Managed housekeeping and handling activities of produce area.
• Maintained clean and sanitized work area.
• Ensured compliance with company regulations and safety standards. Childcare Worker
Lil' Images of Blessings - Arlington, TX
January 2013 to June 2013
Provided a healthy, safe and welcoming environment.
• Served as Teacher's Assistant by helping to prepare lesson plans, setting up and cleaning away equipment, attending to the needs of children, administrative duties, and any other tasks as needed. Education
Certificate in Cosmetology License
ITS Academy College of Hair - Hurst, TX
March 2012
High School Diploma
Martin High School - Arlington, TX
May 2009
Skills
• Produce Experience
• Medication Administration (6 years)
• Warehouse Distribution Experience
• Memory Care (10+ years)
• Laundry (10+ years)
• Childcare (8 years)
• Alzheimer's Care (10+ years)
• Vital Signs (6 years)
• Home Care
• Dementia Care (10+ years)
• Hair Styling
• Caregiving
• Meal Preparation
• Cleaning Experience
• Patient Care (6 years)
• Makeup Application
• Senior Care
• Nail Care
• Microsoft Word (10+ years)
• Hospice Care
• Care plans (10+ years)
• Wound care (4 years)
• Vital signs (10+ years)
• Patient care (5 years)
• Senior care
• Caregiving
• Medication administration
• Assisted living
• Memory care
• Microsoft Office
• Microsoft Word
• Microsoft Excel
• Supervising experience
• Customer service
• Childcare
• Typing
• Driving
• Cash handling
• Vital signs
• Clerical experience
• Cash register
• Front desk
• Mentoring
• English
• Phone etiquette
• Computer skills
• Hospitality
• Delivery driver experience
• Basic math
• Alzheimer's care
• Resident's rights
• Warehouse experience
• Teaching
• Early childhood education
Certifications and Licenses
Non-CDL Class C
March 2022 to April 2030
Driver's License
Assessments
Front desk agent (hotel) — Proficient
March 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Customer service — Proficient
December 2021
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
August 2022
Responding to customer situations with sensitivity Full results: Proficient
Building relationships for childcare providers — Proficient July 2020
Building positive and productive relationships with families of children ages 0–3 Full results: Proficient
Home health aide skills — Proficient
March 2023
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
KEY SKILLS AND QUALIFICATIONS
• Customer Service
• Adaptability
• Initiative
• People Oriented
• Positive Attitude
• Organizational Skills
• Understanding care plans
• Knowledgeable equipment skills
Contact this candidate