Customer Service Store Manager
Resume:
Srikanth Pindi
Pittsburgh, PA *****
********.****@*****.***
I am an enthusiastic, self-motivated, reliable, responsible and hard working person Work Experience
Manager
Mint Indian cuisine-Pittsburgh, PA
October 2023 to Present
• Recruiting, training and supervising staff.
• Agreeing and managing budgets.
• Creating staffing rotas.
• Planning menus.
• Ensuring compliance with licensing, hygiene and health and safety legislation.
• Promoting and marketing the business.
• Overseeing stock levels and ordering supplies.
Liquor Store Manager
KC Wine & Spirits-Kansas City, MO
January 2022 to September 2023
• Customer service:Help customers with questions about wine, beer, and spirits, and promote good customer relations
• Staffing:Hire, train, and evaluate employees, and resolve personnel issues
• Inventory:Conduct physical inventory counts, monitor inventory, and place orders with vendors
• Store operations:Ensure proper procedures are followed, supervise receiving and storage of products, and prepare daily register and weekly time schedules
• Events:Coordinate tastings, wine and beer clubs, and other special events
• Marketing:Create displays for promotions, and ensure adherence to marketing and merchandising activities
Store Manager
Marco's Pizza-Austin, TX
January 2021 to March 2022
Duties and responsibilities;
• Opening and closing the store
• Supervising shifts
• Providing constructive feedback to the team
• Helping train and onboard new team members
• Providing excellent customer service
• Assisting the accounting department with payroll
• De-escalating issues that arise during working hours
• Ensuring employee productivity
• Developing management reports
• Addressing staff grievances
Sales Representative
The Coca-Cola Company-Visakhapatnam, Andhra Pradesh December 2015 to June 2017
1. As a sales representative selling products or services to the customers and representing our brand..mostly customer relationship is more important in this industry,Maintaining positive healthy relationship to ensure future
2. Educating customers:Explain how products and services work to potential customers to help close sales
3. Building relationships:Establish and maintain good relationships with existing customers to build trust and support
4. Resolving complaints:Provide solutions to customer complaints as part of a team effort 5. Upselling and cross-selling:Convince customers to buy more expensive products or other products related to what they've already purchased
6. Collaborating with marketing:Coordinate sales efforts with marketing and company programs 7. Identifying and qualifying potential customers:Find, screen, and qualify new leads 8. Presenting sales proposals:Develop proposals and present demos to potential customers, especially for more complex sales
9. Negotiating:Negotiate prices, terms, and contracts with clients 10. Following up:Maintain contact lists and follow up with customers to continue relationships Education
Bachelor's degree in Business Administration
Rajeev gandhi institute of technology and management - India February 2013 to September 2015
Intermediate School Education
Sri Chaitanya college - Vijayawada, Andhra Pradesh March 2010 to August 2012
Skills
• Recruiting
• Sales Management
• Store Management Experience
• Cash Handling
• Retail Management
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