Team Leader Front Desk

Sulleyman Elias

Contact

Address:

Yas Village

Phone:

+971*********

E-mail:

**************@*****.***

Additional Skills

• Closing Sales

• Available Nights, Weekends and

Holidays

• Product and Service Knowledge

• Strong Communication and

Interpersonal Skills • Meeting

Sales Goals

• Effective Customer

Communication

• Flexible Hours

• Operational Efficiency

• Sales and Promotions

• Automotive Knowledge

• Sales Representation

• willingness to learn

Professional Summary

Effective communicator with excellent planning, organizational and problem- solving skills. Possess a focused; improve the Hospitality with excellent relationship management skills. Team leader with the ability to recruit, train and mentor the team members.

Work Experience

May 2016 to Dec 2020

United Arab Emirates Embassy Ghana

Security Officer:

• Monitoring the CCTV footage

• Patrolling the premises

• Performing front desk receptionist tasks such as checking in guests, answering phone calls.

• Providing information about local events, activities, and attractions

• Providing concierge services such directions to VFS other visa for guests as needed

Responding to guest inquiries about facilities, services, or activities available at the embassy

Jan 2021 to Feb 2023

ADNH Compass Abu Dhabi

Housekeeping Team leader:

• Train housekeepers on cleaning and maintenance tasks

• Oversee staff on a daily basis

• Check rooms and common areas, including stairways and lounge areas, for cleanliness

• Schedule shifts and arrange for replacements in cases of absence

• Establish and educate staff on cleanliness, tidiness and hygiene standards

• Motivate team members and resolve any issues that occur on the job

• Respond to customer complaints and special requests

• Monitor and replenish cleaning products stock including floor cleaner,bleach and rubber gloves

Mar 2023 to Date

Miral Experience, Yas Island

Sale Associate:

• Greets and receives customers in a welcoming manner.

• Responds to customers’ questions.

• Directs customers by escorting them to racks and counters.

• Provides outstanding customer service.

• Documents sales by creating or updating customer profile records. Education

Oct 2014 to May 2017

Potsin T I Ahmaddiya

High School Diploma

Languages

English — Advance

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