Quality Control Customer Service
Resume:
Carly A. Baguss
Albany, IL *****
*************@*****.***
Professional Summary
Focused Quality control delivers consistent and professional work for every assignment. Offers 3 years in production industry environments and top-notch abilities in Quality control/ Assurance Trained in production, packaging, and shipping.
Skills
Active Listening
Critical Thinking
Collaboration
Networking
Microsoft Word
Experience
October 2020 - May 2021
Hill and Valley - Albany, Illinois
Quality Control Inspector/Quality assurance/ Lead
Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
Delivered fast and friendly service to handle questions and service complaints.
Identified issues and solutions to eliminate backlog and maximize workflows.
Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees.
Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.
Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.
Approached and solved problems with initiative and sound judgment.
November 2019 - August 2020
Tysons fine foods - Hillsdale/joslin, Illinois
Laborer/lead
Documented, researched and resolved customer service issues.
Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees.
Approached and solved problems with initiative and sound judgment.
Delivered exceptional customer service to bolster strong relationships and build positive experiences.
Identified issues and solutions to eliminate backlog and maximize workflows.
Performed manual labor tasks to detailed instructions from supervisors.
Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.
Examined and sorted defected output for further processing.
Maintained clean work area to foster optimal safety and production.
Worked efficiently to support production pace.
Paid high attention to detail to minimize production scrap.
Reported risks, hazards and incidents to supervisor following procedure.
Completed daily job checklists to desired standard and with designated timeframe.
Followed documented processes to comply with standardized work orders.
Notified supervisors of production irregularities or bottlenecks to inform future planning.
Adhered to proper procedures and wore protective gear to avoid safety risks.
Leveraged advanced knowledge of individual machines and processes to support team members.
Adjusted machines based on job specifications.
Implemented changes to support strong quality control and maintain specifications.
Adapted to changing work orders and production requirements to produce high-quality results.
Coordinated preventive maintenance and repairs to maximize machine uptime.
Demonstrated sound knowledge of Good Manufacturing Practices (GMP)s and operational processes.
Followed established guidelines and procedures to ensure safe operation of machinery.
Conducted safety checks on machines before starting work each day.
Operated various machines to manufacture parts and products.
Education
October 2010
Scott community school Bettendorf, Iowa
Certification
Certified Nurse Assistant
Coursework in medical terminology
Alzheimer's care training
CPR/First Aid
Language
English
Conversational
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