Service Coordinator Pick Up
Resume:
Jennifer Hambrick
Ardmore, AL *****
**************@*****.***
Driven well rounded individual looking for stable, consistent, positive work environment where I can attribute my skills to growth of the company.
Authorized to work in the US for any employer
Work Experience
Homemaker
Home-Ardmore, AL
March 2019 to Present
• home body raising own food ie garden and poultry and beef
• taking care of my grandson
• helping my spouse with his current job paperwork
• maintaining home and cooking
•
Dispatcher
Lil Otter Logistics LLC(Universal Truckload)-Toney, AL September 2017 to February 2019
Dispatch/Coordinate loads for truckers.
Obtain and maintain customers to evolve companies portfolio. Process insurance and payment information.
Weekly meetings/teaching tools to help educate truck drivers. Seek/obtain loads for drivers
Business owner
Hambricks Transportation-Church Point, LA
January 2014 to December 2018
Trucking company with gross venue of 165,000.
Responsible for maintaining vehicle records, proper tax forms and paperwork on work bids. Supervise ethical checks on backgrounds of customers and companies. Answer phones, process faxes, use of Microsoft programs Driver
PTI-Church Point, LA
December 2013 to March 2014
Dispatcher/service coordinator for loads.
Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
Test vehicle equipment such as lights, brakes, horns, or windshield wipers, to ensure proper operation. Arrange to pick up particular customers or groups on a regular schedule. Provide passengers with assistance entering and exiting vehicles, and help them with any luggage. Notify dispatchers or company mechanics of vehicle problems. Complete accident reports when necessary.
Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
Drive taxicabs, limousines, company cars, or privately owned vehicles to transport passengers. Perform routine vehicle maintenance such as regulating tire pressure and adding gasoline, oil, and water. Arrange to pick up Union Pacific Rail Road workers and bring them to their local/long distance locations. Secretary/Business Owner
Hambricks Concrete-Fenton, MO
March 2011 to October 2013
Responsible for dispatching loads/work for company Process paperwork for new employees and enter employee information into the payroll system. Verify attendance, hours worked, and pay adjustments, and post information onto designated records. Compute wages and deductions, and enter data into computers. Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
Process and issue employee paychecks and statements of earnings and deductions. Keep track of leave time, such as vacation, personal, and sick leave, for employees. Conduct verifications of employment.
Use office equipment effectively ie. FAX machine, copier, multi line phone Help supervise crew; in absence of supervisor
Computer skills ie. Microsoft word, excel, data entry Youth specialist
Division of Youth Services-Hillsboro, MO
July 2009 to March 2011
Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.
Maintain case history records and prepare reports. Counsel students whose behavior, school progress, or mental or physical impairment indicate a need for assistance, diagnosing students' problems and arranging for needed services. Lead group counseling sessions that provide support in such areas as grief, stress, or chemical dependency.
Work in child and adolescent residential institutions. High maximum facility work with male juveniles 12-19 Court advocate reporting to judge, parole officers and police Sexual offender and substance abuse counseling
Restraint and detainment of youth in unsafe situations to protect youth, staff and self Shift manager
Burger King-Fenton, MO
May 2007 to July 2009
Serve customers in eating places that specialize in fast service and inexpensive carry-out food. Accept payment from customers, and make change as necessary. Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper.
Clean and organize eating, service, and kitchen areas. Notify kitchen personnel of shortages or special orders. Communicate with customers regarding orders, comments, and complaints. Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, or coffee using proper safety precautions and sanitary measures. Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
Perform personnel activities such as supervising and training employees. Monitor and order supplies or food items and restock as necessary to maintain inventory. Open and close store
Large daily cash handling
Supervise crew of 4-10 people
Education
Associate in Massage Therapy
Virginia Tech - Huntsville, AL
August 2003 to August 2004
Associate in Child Psychogy
John A Logan College - Carterville, IL
January 2000 to August 2002
High school or equivalent in General studies
O Fallon High School - O'Fallon, IL
August 1995 to May 1999
Skills
• Customer service
• Microsoft Office
• Excel
• Management
• Scheduling
• Dispatch
• Dispatching
• Call Center
• Intermodal
• Trucking
• Logistics
• Addiction Counseling
• Oil Change
• Individual / Group Counseling
• Group Therapy
• Customer service
• Typing
• Cash handling
• Cash register
• Driving
• Cooking
• Childcare
• Shift management
• Payroll
• Supervising experience
• Computer skills
• Medical terminology
• Organizational skills
• English
• Communication skills
• Phone etiquette
• Microsoft Word
Assessments
Office manager — Proficient
February 2021
Scheduling and budgeting
Full results: Proficient
Scheduling — Proficient
April 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
January 2022
Influencing and negotiating with customers
Full results: Proficient
Data entry: Attention to detail — Proficient
February 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Customer service — Proficient
October 2020
Identifying and resolving common customer issues
Full results: Proficient
Outside sales — Proficient
August 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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