Assistant Manager Motor Vehicle

Susan Hinojosa

*** **** ***** ********** ** ***** 412-***-****

***********@*******.***

Objectives

Seeking a Position with your company

Qualifications

●Licensed Motor Vehicle Damage Appraiser for the state of Pennsylvania

●Excellent organizational and administrative skills

●Effective interpersonal communication skills

●Self motivated and confident in making independent decisions

●Confident in disassemble and reassemble of vehicles due to repair, estimate and/or completion

●Able to repair, sand, mask, buff and refinish vehicles

●Knowledgeable and certified in Metallux,PPG and Sikkens refinish systems

Work Experience

Office/Body shop Manager/Assistant Manager 2001-Present

●Processed account receivables and payables for business

●Proficient at using QuickBooks

●Prepared weekly payroll, maintain account receivables and payables

●Conducted a continual contact with customers and insurance companies on vehicle status

●Assessed and prepared estimates and followed up on supplements on damaged vehicles

●Experienced and knowledgeable with using CCC 1 software

●Managed a continual workflow to ensure timely turn a rounds on repairs

●Scheduled repairs and followed through repair cycle

●Maintained hands on through out scheduling, customer contact, and repairs

●Perfom all refinish procedures

Office/Body shop Assistant Manager 1998-2001

●Assisted in maintaining accountability for incoming and outgoing accounts

●Made initial contact with customer and kept an even flowing work load through repairs

●Assessed and prepared estimates on damaged vehicles

Team Supervisor 1996-1998

●Supervised and evaluated two to three person crew on job performance

●Developed and maintained a daily log

●Monitored and recorded daily time sheets

●Communicated with customer (payment/problem solving situations)

Cash Accounting Clerk for five facilities (Data clerk) 1991-1993

●Reviewed and computed daily cash and sales reports

●Completed and received direct delivery invoices and reviewed receiving reports

●Maintained the branch freight registers

●Processed transfer vouchers and refund vouchers

●Calculated and entered payroll

Military Police Corps 1987-1991

●Completed Basic Training and the U.S. Army Military Police Corps Course at Ft. McClellan, Alabama

●Served as Military Police at several facilities to include Germany during Operation Desert Storm

●Received several accommodations for outstanding service

Education

High School, Diploma, Turtle Creek, Pa

Diploma for Basic Law Enforcement (US Army)

ICAR Platinum Status

Pennsylvania Motor Vehicle Physical Damage Appraiser License

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