Medical Assistant

Nottingham, PA ***** 484-***-**** **************@*******.*** WWW: Bold Profile

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GIULIANA MASTRIPPOLITO

PROFESSIONAL SUMMARY

Conscientious Healthcare professional offering over 30 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

SKILLS

Phlebotomy

Certified in CPR/AED

Lab Equipment Operation

Quality Control

Critical Thinking

Medication Administration

Conflict Resolution

Complex Problem-Solving

Compassionate

Electronic Charting

Patient Registration

WORK HISTORY

MEDICAL ASSISTANT 01/2022 to Current

Upper Chesapeake Hematology Oncology, Bel Air, MD

Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Obtained and documented patient medical history, vital signs and current complaints at intake.

Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Sanitized, restocked, and organized exam rooms and medical equipment.

Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Upheld strict aseptic technique while compounding sterile preparations for infusion therapy. Inserted IV'S.

Administered Injections.

PHLEBOTOMIST 10/2012 to 12/2021

Jennersville Hospital, West Grove, PA

Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.

Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.

Verified proper storage and transportation of specimens to laboratories.

Assisted in training and onboarding new phlebotomists.

Centrifuged blood samples as outlined in clinical protocols.

Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

Stocked phlebotomy cart or carrier with appropriate supplies.

Verified patients' identification for proper sample collection.

DUI draws

CPR certified

POC testing

Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.

PHLEBOTOMY TEAM LEAD 09/2004 to 10/2012

LabCorp, New Castle, DE

Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Packaged and shipped specimens to central lab daily.

Established strong relationships with patients through compassionate care and excellent bedside manner.

Managed conflicts within the team effectively, promoting a positive work environment conducive to productivity and growth.

Assisted in training and onboarding new phlebotomists.

Monitored supply levels and placed orders for laboratory supplies.

Organized daily work based on collection priority.

Assisted new hires in adapting quickly to their roles through comprehensive orientation programs.

Drug testing, paternity testing, fingerprinting.

Collecting co-pays and make bank deposits daily.

Perform monthly reports.

Completed proper sanitation and cleaning of equipment and work areas between patients.

Reduced patient wait times through strategic scheduling and workflow adjustments.

EDUCATION

Delaware County Community College, Media, PA

National Certification, Phlebotomy, 05/1994

Kennett High School, Kennett Square, PA

High School Diploma, 06/1988

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