Data Entry Customer Service

Elise McClure

Address: ** ****** *** ** *** **** Atlanta GA, 30315 Mobile: 713-***-****

Email: ********@***.***

Objective:

Details-oriented and highly motivated laboratory specimen with three years of experience in sample collection, processing, and analysis. Seeking to continue a dynamic research team by utilizing expertise in laboratory techniques and data accuracy.

Skills:

Medical Professionalism Data Entry Customer Service Compliance Emotional Intelligence Advocacy Analysis Collection Management Client Assessment and Evaluation Counseling and Support Community Outreach Documentation and Reporting Multidisciplinary Collaboration

Education:

2017 B.S.W Social Work, Central State University

2019 M.S.W Social Work, University of Southern California Professional Experience:

ID Tech Molecular Lab Technician/ Specimen Processor January 2023-February 2024

● Collect and process biological specimens, ensuring accurate labeling and documentation.

● Perform routine and specialized laboratory tests on specimens, maintaining high accuracy and efficiency.

● Operate and maintain laboratory equipment, following standard operating procedures (SOPs) and safety guidelines.

● Prepare specimens for analysis and transportation, adhering to strict chain-of- custody protocols.

● Collaborate with research teams to provide timely and precise test results. SciPro Laboratory Assistant

February 2021- December 2022

● Assisted in the preparation and processing of laboratory specimens.

● Conducted basic laboratory tests under the supervision of senior technicians and researchers.

● Maintained cleanliness and organization of the laboratory environment.

● Recorded and analyzed data, ensuring accuracy and reliability.

● Supported the implementation of new laboratory techniques and procedures. Senior Social Worker Davita Dialysis

October 2019- January 2021

● Conduct comprehensive assessments to determine client needs and develop tailored service plans.

● Provide individual and group counseling to clients facing various challenges, including mental health issues, substance abuse, and family conflicts.

● Collaborate with healthcare providers, community organizations, and legal entities to coordinate resources and services.

● Maintain accurate and confidential client records in compliance with organizational and legal standards.

● Supervise and mentor junior social workers and interns. LA Family Housing

August 2017- August 2019

● Managed a caseload of 20 clients ensuring timely and effective delivery of services.

● Facilitated support groups and educational workshops on topics such as parenting, stress management, and life skills.

● Conducted home visits to assess living conditions and provide in-home support.

● Advocated for clients rights and needs within the social services system.

● Developed and implemented community outreach programs to raise awareness and promote services.

Montgomery County Probate Courthouse Social Worker September 2015-May 2017

● Assisted in the development and implementation of care plans for clients

● Participated in case conferences and multidisciplinary team meetings.

● Conducted nursing home visits and facilitated support groups for wards of the state 18 years and younger.

● Researched and connected clients with community resources.

● Assisted with intake processes and maintained accurate client records. Community Mercy Home Care Social Worker (Intern)

July 2014-May 2015

● Identified community resources for geriatric patients to increase mental and physical functioning.

● Provided individual/ group counseling, crisis management and connected students to resources.

● Conducted group counseling for at risk young adults matriculating through a job readiness program.

Volunteer Experience

● Wright State University-Helped with specimen collection and cataloging.

● Conservation Organizations-Volunteered for a non-profit to participate in fieldwork and specimen collection.

● American Civil Liberties Union- Oversee financial health of the organization and determine legislative agendas.

● Social Work Advisory Board at Central State University-Support and assist the social work program to embrace and engage with students and professionals within the community and garner input to create a program that is educationally excellent.

● National Association of Social Workers, Ohio Chapter 2017 Annual Conference Volunteer- Introduced and assisted workshop presenters.

Professional Presentations

● “Take the Risk!” Awards Banquet. Wittenberg University Trio Upward Bound Program,

● “I’ am Advocacy, Membership & Leadership.” Presentation. National TRIO Day, Dayton, Ohio.

● “Strategies for Negotiating Salary.” Professional Development Workshop. NASW Annual Conference

● “Prepare for the Future.” Education Initiative Presentation. Greater Grace Temple.

● “Prepare for the Future.” Education Initiative Presentation. Executive Board New

● “7 Core Issues: The Inner Life of the Adoptee.” Cleveland Heights General Meeting,

● “Sermon Preparation.” Ministerial Training. The Father’s Heart International Church.

● “Self-Esteem: I like me and there’s nothing you can do or say to change it.” A Parent-to Parent Table Discussion. Talbert House-Project PASS

● “Black Women Political Figures/Women Biblical Characters: 30 second Radio Honors and Award

● Recipient of the NASW MSW Student of the Year State Award, Columbus Ohio. Recipient of NASW Cleveland Region MSW Student of the Year, Cleveland, Ohio.

● Recipient of the John A. Yankey “Outstanding Full-Time Teacher” Scholarship honoring Zoe Wood in the amount of $1000.00.

● Recipient of Donald Jeffers Scholarship at Sharefax Credit Union, Cincinnati, Ohio.

● Mandel School of Applied Social Sciences at Case Western Reserve

● University (Partial tuition scholarship) - Cleveland, Ohio

● Mandel Merit Scholar Private Luncheon Attendee at Case Western Reserve University- Cleveland, Ohio

● Present Kern Foundation Postgraduate Initiative Fellow- Waukesha, Wisconsin

● Kern Foundation Scholarship (full tuition) - Waukesha, Wisconsin

● The Fund for Theological Education Undergraduate Fellow- Atlanta, Georgia Licenses/Certifications/Professional Affiliations

● June 2017 Licensed Social Worker through the State of Ohio Counselor, Social Worker, Marriage

& Family Therapist Board

● February 2018 Member of National Council of Negro Women

● February 2018 Member of the National Association of Social Workers

● July 2021 Certified Prison Fellowship Ministries Instructor Volunteer for In Prison Training Reference Available Upon Request

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