Purchashing/Inventory Specialist
Resume:
Imelda Brambila
Profile
Dedicated Customer Service / RGA Associate with over 7 years
of experience in managing customer inquiries, complaints, and product returns. Skilled in processing return goods authorizations and collaborating with sales and warehouse teams to ensure customer satisfaction. Proficient in providing product information, order status, and shipment tracking while assisting with warranty claims and resolution processes. Adept at negotiating purchases for quality products at the lowest cost and implementing purchasing rules and regulations to reduce freight costs. Known for educating and assisting co-workers on systems and technology, ensuring smooth office operations and excellent customer service.
Employment History
Purchasing at Kalco Lighting, Las Vegas
January 2016 — June 2020
- Negotiated purchases for quality products at lowest cost
• Researched alternate product sources for competitive pricing
• Implemented purchasing rules and regulations
• Reduced freight costs and maintained buy reports
• Educated and assisted co-workers on systems and technology
• Negotiate purchases for quality products at the lowest cost, researched alternate product sources for competitive pricing
• Implement purchasing rules and regulations. Additionally, I reduced freight costs and maintained buy reports,
• Made lots of money for company on new project sales. CUSTOMER SERVICE / RGA ASSOCIATE at Kalco Lighting, Las Vegas October 2013 — December 2015
- Manage customer inquiries, complaints, and product returns
• Process return goods authorizations (RGAs) and issue credits or replacements
• Provide product information, order status, and shipment tracking
• Collaborate with sales and warehouse teams to ensure customer satisfaction
• Assist with warranty claims and resolution process FRONT DESK/RECEPTIONIST at Kalco Li, Las Vegas
March 2006 — February 2008
- Manage front desk operations, including greeting visitors and answering phone calls.
• Handle bookkeeping tasks, such as maintaining financial records and processing deposits.
Details
5150 Somerset Dr
Las Vegas, 89120
United States
************@*****.***
Date / Place of birth
12/21/1975
Jal. México
Nationality
U.S. Citizen
Skills
Customer Service
Product Returns
Processing Return Goods
Authorizations
Collaboration
Negotiation
Purchasing Rules and
Regulations
Educating and Assisting
Co-workers
Warranty Claims
• Assist with administrative duties, such as scheduling appointments and organizing files.
• Provide excellent customer service to clients and guests, ensuring a positive experience.
• Support team members with various tasks to maintain a smooth office environment.
Education
GED, Kalco Lighting
April 2012
State of Nevada Dept. of Education, Las Vegas
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