Management/Manufacturing
Resume:
Raechel Harjo
Springfield, MO 65803
Cell: 417-***-****
**********@*****.***
SUMMARY
HIGHLIGHTS
Microsoft; Word, Excel, Outlook
AR/AP; AS/400; M2M; SAP
Shipping/Receiving Administrator
Oracle Applications; Oscar Applications
Advanced MS Office Suite Knowledge
Microsoft Office Proficiency
QuickBooks ; ADP ; Paylocity
Effective Time Management
Microsoft Access Data Collections
Analysis and Client Relations
Strong Customer Service Skills
Type [50+] WPM
Research, Scheduling, Telephone Skills, Multi- Phone Lines; Dispatching
Employee Training and Development
Account Management
Payroll Efficient
Computer Efficiency, Coordination
Inventory Administrator
Manage Employees [12+]
ACCOMPLISHMENTS
Planned and executed all aspects of a major office and shipping responsibilities.
Increased, office organization, by developing a more efficient filing system and customer database protocols.
Lowered, freight rate $13,000 yearly by negotiating with manufacturers and the transportation department.
Reduced freight costs by $26,000 yearly optimizing back haul schedules and negotiating carrier rates.
Maintained a perfect attendance record for 6 years.
Named “Employee of the Month” in July 2008.
Shipping Clerk, performing all Administrative/Customer Service duties from 2008-2011.
Promoted to Senior Shipping Administrator in 2011 and oversaw all shipping responsibilities.
Dolby Laboratories, Inc.
Ozark, MO
01/03/2017 – Current
Shipping/Receiving/Inventory/Warehouse Supervisor – Full Time
Operate SAP system
Inventory Cycle Counts
Oversaw scheduling on all shipments
Work with Logistics in order to create SOP’s and spreadsheets to help with the sales team to keep track of shipments
File claims
Maintain international tariff codes for customers on incoming and outgoing product
Daily meetings with all departments, to bring everyone up to date on incoming/outgoing orders status
Load/Unload product for shipments and product to build
Maintain warehouse by product placing and labeling
Heavy customer service / maintain relationships with vendors
Fedex Parcel shipments and packaging of smaller speakers to ship out individually
Train new employees for this department
AZO. Inc.
Memphis, TN
01/01/2016 – 11/2016 (Moved to Missouri with family)
Shipping/Receiving/Inventory Administrator – Full Time
Operate Made 2 Manage operating system
Inventory Cycle Counts
Oversaw scheduling of 10+ carriers
Monitor all incoming/outgoing shipments, via carriers or UPS/Fedex Parcel Shipments
B&P Enterprises Inc.
Walls, MS
05/2015 – 01/04/2016
Environmental Billing Administrator – Full Time
Operated excel programs and In-tacct operating system in order to maintain customers job expenses.
Perform audit inquiries on employee’s time sheets and job file sheets for work performed on specific days.
Communicate with general managers in order to determine employee time sheet accuracy and billing expenses.
Developed production tracking and quality control systems, analyzing production spreadsheets, quality control, maintenance and other operational reports to detect accuracy problems based on state regulations and up to date state tax brackets.
Created and maintain many spreadsheets per customer requests and per corporate inquiries.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and for upper management and payroll.
Heavy customer/employee invoicing daily along with heavy filing within the 8 different locations with over 400 employees.
Creative CO-OP Inc.
Memphis, TN
10/2014 – 04/2015
Routing/Shipping Administrator/ Warehouse Assistant II -Temporary
Maintain all incoming/outgoing documents for customer approval
Operates Oscar routing/shipping system.
Monitor incoming/outgoing carriers and product for shipment.
Enter data into OSCAR applications system to oversee all freight charges and customer charge-backs.
Created and maintain many spreadsheets per customer requests and per corporate inquiries.
Tecumseh Products Co
Booneville, MS
01/2008-08/2014
Senior Shipping Administrator/Administrative Assistant –Full Time
Oversaw scheduling for the day-to-day activities of 20+ transportation carriers.
Established transportation cost standards and economical shipping practices.
Key member of global distribution operations team that coordinated shipments across many states.
Evaluated operational records and make scheduling adjustments to maximize efficiency.
Inspected product load for accuracy and safely transported it around the warehouse.
Entered data into Oracle system to load and manipulate data and to produce reports.
Implemented strategic shipping policies to achieve long and short term sales targets.
Negotiated bulk shipping discounts with contracted carriers.
Conducted monthly, quarterly and yearly inventories of warehouse stock.
Coordinated with freight forwarders/customers to expedite domestic shipments.
Forecasted manpower requirements based on daily workload and company targets.
Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports to detect production problems.
Planned and laid out work to meet production and schedule requirements.
Maintained records and logs of man hours, materials and equipment used.
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Built customer loyalty by placing follow-up calls for customers who reported product issues.
Properly routed agreements, contracts and invoices through signature process.
Received and screened a high volume of internal and external communications, including email and post mail.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and list for upper management.
Conducted payroll calculations and workflow from employees in order to run payroll checks every week.
Conducted daily call, emails and postage mail for collections and AR/AP.
Heavy internal customer service along with customer service responsibilities over 600 customers.
Created spreadsheets for internal customer service in order to decrease call volumes and increase work flow.
EDUCATION
No current Degree: Nursing
Southwest Tennessee Community, Memphis, TN US
Associate or Arts: Nursing
Northeast MS Community, Booneville, MS US
No current Degree: Nursing
Itawamba Community, Tupelo, MS US
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