Social Media Store Manager
Resume:
Octavia Johnson
East Hartford, CT *****
**********@************.*******.***
Willing to relocate to: Windsor Locks, CT - East Hartford, CT - Hartford, CT Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
MIT (Manager in Training)
Planet Fitness-Wethersfield, CT
January 2024 to Present
• Assist in creating the store schedule
• Scan in / out inventory
• Create floor Demo for new product
• Market desired company product in social media to bring in business
• Assist customers with type of product they are looking for
• Responsible for cash deposits and bank runs
• Oversee team to ensure sales goal are achieved
• Educate team on new and popular products to bring in more customers and exceed sales goal
• Report to current GM to ensure proper work flow
Store Manager
lovisa-West Hartford, CT
February 2023 to November 2023
• Assist in creating the store schedule
• Scan in / out inventory
• Create floor Demo for new product
• Market desired company product in social media to bring in business
• Assist customers with type of product they are looking for
• Responsible for cash deposits and bank runs
• Oversee team to ensure sales goal are achieved
• Educate team on new and popular products to bring in more customers and exceed sales goal
• Report to Store Manager to ensure proper work flow Store Manager
J Crew-Manchester, CT
May 2018 to September 2019
• Provided store management and scheduling
• Opened and closed the store at end of day and night
• Achieved sales goals through store's KPI's
• Responsible for budget management
• Monitored and ordered supplies
• Handled customer inquiries and complaints
• Completed performance reviews
• Developed a productive team environment
• Trained, developed, and managed store employees
Sales Representative
Walgreens-Glastonbury, CT
May 2016 to November 2018
• customer care taking the customer scan of merchandise
• Floor moves and sets
• Upselling
• Returns/exchanges
• Cash handling and deposits
Education
2 year college in Medical Assisting
Stone Academy-East Hartford - East Hartford, CT
2019 to 2021
High school diploma
East Hartford High School - East Hartford, CT
January 2010 to July 2014
Skills
• Upselling
• Cash Handling
• Retail Management
• Assistant Manager Experience
• Time Management
• Shift Management
• Store Management Experience
• Organizational Skills
• Shift management
• Cash handling
• Cash register
• POS
• Customer service
• Communication skills
• Computer skills
• Sales management
• Assistant manager experience
• Inventory control
• Organizational skills
• Supply chain
• Supply chain management
• Team management
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Supervising experience
• Leadership
• Phone etiquette
• Food safety
• Restaurant management
• Succession planning
• Data entry
Additional Information
I am a very experienced individual when it comes to retail. I have been a store manager for 6 years now and firmly believe that any store can be managed and brought back to life with the right person and right focus. I’m very team oriented and ready to go nothing stops me when I’m ready to go! I’m a great addition to any team due to me being very outgoing and motivated to achieve any goal and or obstacle!
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